Reviews
Excelente servicio a todos los clientes muy amables
Excelente servicio a todos los clientes muy amables repetosos escuchan el problema simplemente excelente trato mil gracias
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gracias Isabel por tomarse el tiempo para calificar su visita de servicio Five Star Chevrolet. Vuelva a llamar a Jessy para obtener asesoramiento al 972-389-6700. Te apreciamos. Cuídate, Chris Selbach, director de servicio
Recommend!
Recommend! They do state inspection for registration, video of inspection explaining why they recommend what, text communication, complimentary snacks, coffee & water in waiting area & updates during wait. Took 2.5 hours (with Saturday AM appointment) for oil change ($75), brakefluid change ($140) & state inspection ($25). I was comfortable and didn't feel hassled. I worked with JR Lopez (advisor) who was very patient, nice, understanding and helpful! My technician Mark Antony was also helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Amanda, for taking the time to rate your Five Star Chevrolet service visit. JR, Mark, and I welcome the chance to share our vehicle advice. Call us any time at 972-389-6700. Safe travels, Chris Selbach, Service Director
Dealership called and said they would find out what is
Dealership called and said they would find out what is wrong and will fix it. Will give me a loaner till it’s fixed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, shaffermant, for working with our team at Five Star Chevrolet. We value you and your business and we hope to hear from you again at 972-389-6700. Sincerely, Chris Selbach, Service Director
LEO SANGIOVANNI Is the best customer service specialist,
LEO SANGIOVANNI Is the best customer service specialist, the team create a friendly environment and everything was transparent, no small letters. 100% recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Ismael, It is great to hear Leo and the Five Star Chevrolet sales team served you well. We are grateful for your business and recommendation. If you have additional questions about your car, reach us at 972-389-6700. Thank you for shopping with us! Best regards, Alan Brown, General Manager
Great inventory and great customer experience.
Great inventory and great customer experience. Enjoyed the entire shopping experience. Finance guy was not high pressure. Sales was smooth and we could drive anything we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Chad, for taking the time to share your feedback, We are grateful to serve you at Five Star Chevrolet and we look forward to helping you enjoy your new vehicle. Call on us at 972-389-6700 with questions at any time. Congratulations on your purchase and let us know when you need our vehicle knowledge. Thanks again, Alan Brown, General Manager
Lloyd was super helpful and welcoming!
Lloyd was super helpful and welcoming! Walked us through the car buying process and helped me pick a car I love. I definitely will be back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations Carbuyer223! We are absolutely thrilled to hear that you had a fantastic experience with Lloyd and the Five Star Chevrolet sales team. If you need further assistance or have any questions, please don't hesitate to reach out to us at 972-389-6700. We are always here to help. Enjoy your new ride! Best regards, Alan Brown, General Manager
Lloyd is very friendly, knowledgeable and takes care of
Lloyd is very friendly, knowledgeable and takes care of his customers like we are family! He took the hassle out of buying my third truck making it an easy and enjoyable experience! I would like to thank Lloyd Facen, Ron Daly and the entire staff at Five Star Chevrolet in Carrollton for helping me get into my 2023 Chevrolet Colorado that I have been waiting for!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome back to Five Star Chevrolet, Dawn! We are so pleased to have your loyalty and endorsement of our sales team. Call on Lloyd, Ron, or me at 972-389-6700 when you have questions about your Colorado. We want to make your latest purchase your best. Thank you, Alan Brown, General Manager
Lloyd Facen made my vehicle purchase the easiest ever!
Lloyd Facen made my vehicle purchase the easiest ever!!! From the first inquiry on my new car until I drove off of the lot, he walked me through every step with ease. His professionalism blew me away. ⭐️Lloyd and his team at Five Star ROCK⭐️
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sarivanderveer, You rock! Thank you for sharing your endorsement of Lloyd and Five Star Chevrolet. We are grateful for the trust you placed in us and we look forward to hearing from you again at 972-389-6700. Best regards, Alan Brown, General Manager
Today we had the pleasure of meeting and working with
Today we had the pleasure of meeting and working with Loyd. We drove 2.5 hours. The dealer was very clean. Everyone there was very nice and friendly. Loyd had everything ready for our arrival. This has been the best experience we have encountered when making a vehicle purchase. Loyd is very professional, polite, knowledgeable and has outstanding customer service. I recommend anyone in the market to stop by and make their next purchase at Five Star Chevrolet. Let Loyd take care of you it will be the best experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello amador101, We truly appreciate your business and trust in Lloyd and Five Star Chevrolet. We're delighted to have been a part of your car-buying journey, and we hope your travels home were fun. If you have any questions or need further assistance, please don't hesitate to reach out to us at 972-389-6700. Thank you for your glowing recommendation! Take care, Alan Brown, General Manager
The staff was Friendly and helpful.
The staff was Friendly and helpful. They were very respectful and treated me with respect.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, g8ahernandez, for taking the time to rate your Five Star Chevrolet service visit. Customer satisfaction is a priority and between visits don't hesitate to contact us at 972-389-6700. We are here to help you enjoy your vehicle. Best regards, Chris Selbach, Service Director