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Meet Jalen Pacheco

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Experience Guide
(41 reviews)

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Reviews

Great inventory, fair and competitive prices, and a very

Great inventory, fair and competitive prices, and a very professional organization. Jalen was great to work with. Completed sale and trade-in to my satisfaction.

Rating breakdown (out of 5):
  • Customer service
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Quick service, good inventory I like coming to this

Quick service, good inventory I like coming to this dealer this is the fourth time I buy a car here.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled that we have been able to continually satisfy your car purchasing needs! Thank you for choosing our dealership and for your loyal support. We look forward to serving you again in the future.

It was a pleasure do a business with you guy's.

It was a pleasure do a business with you guy's. This is my third jeep I got here!!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and loyalty, we're thrilled to have played a part in your journey with your Jeeps! It's always a pleasure doing business with you. #HappyCustomer

Jalen was a pleasure to work with.

Jalen was a pleasure to work with. Very knowledgeable and if he didn’t know the answer, he would find out the answer for us.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, ! We're thrilled to hear our team member could provide you with such excellent service. Our goal is to always go above and beyond for our customers. We look forward to working with you again in the future! 😊👍

I went in looking for a new car and left completing my

I went in looking for a new car and left completing my goal. Jalen did a great job helping me out even when we hit a couple bumps in the road he stuck to it and got me the best deal. I’m very happy with my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your car needs! We are thrilled to hear that Jalen provided you with exceptional service and helped you find the best deal. Congratulations on your new car, we hope it brings you happiness every time you get behind the wheel. Let us know if we can assist you with anything else in the future.

This was the best car buying experience of my life.

This was the best car buying experience of my life. Everyone here was absolutely incredible, zero pressure, and they came through with a hard to put together deal with also trading in another vehicle with negative equity. And Jalen was an absolute rockstar. I will definitely be referring lots of people to Echo Park in Thornton, and I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had an exceptional car buying experience with us! Our team at Echo Park takes pride in providing a zero-pressure environment and helping our customers find the best deals possible. We are grateful for your recommendation and look forward to serving more of your friends and family in the future. Thank you for choosing us, enjoy your new vehicle!

Terrific customer service.

Terrific customer service. Awesome sales person in Jalen Pacheco. Manage ment very supportive . Thanks Ryan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the great review! We are so glad you had a positive experience with our team, especially with Jalen and our management. Your satisfaction is always our top priority. Thank you for choosing us! 🎉

Jalen helped us out!

Jalen helped us out! He helped us find a great vehicle and took care of us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are delighted to hear that Jalen provided you with excellent service and helped you find the perfect vehicle. Thank you for choosing us and we look forward to continuing to take care of your needs!

Jalen helped us out and work with us all the way though

Jalen helped us out and work with us all the way though very friendly no pressure sales took time to all to us and expanding every thing was informative with all the information that we needed so we were not in the dark on the price which I think we made a great deal. He’s doing a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave a review! We're thrilled to hear that you had a positive experience with Jalen and that he was able to provide the information you needed to make a great deal. We appreciate your support and look forward to working with you again in the future!

The best dealership I have ever had the pleasure of doing

The best dealership I have ever had the pleasure of doing business with. Me and my girlfriend do not have great credit or a lot of money for a down payment. Jalen worked with us at every step to ensure we found a quality car within our budget. He was not pushy or over the top like the salesman you find at other dealerships. 10/10 recommend, we will never buy a car anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are so glad to hear that you had a positive experience at our dealership. Our team works hard to ensure that all our customers, regardless of credit or budget, are able to find a quality car. We appreciate your trust and loyalty and look forward to continue providing you with excellent service. Happy driving!