Reviews
Do you love high-pressure sales tactics?
Do you love high-pressure sales tactics? Being talked down to? And walking away with half the car, truck, or SUV you paid for? Then Echo Park Thornton is the dealership for you! Enjoy all the benefits of a sub-par car lot, including sales reps who lie to your face, managers who strut around the showroom bragging about how they outsold everyone, and a finance department that said they "lost" your pre-approval. Or save yourself the trouble and go to a reputable place with less sleazy everything. That said, I realize writing this isn't going to change anything. But the one employee reading this then subsequently burying it beneath a gaggle of fake reviews should (and probably does) know you work for clowns.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (720) 627- 6386 to discuss this further.
I was impressed with the dealership.
I was impressed with the dealership. Being in a busy city does not affect their service. Organized and lots of different cars to test drive so that you can make a decision you feel comfortable with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re really feeling the love right now. Thank you so much for leaving this wonderful review. Tell your car we said Hi, and don’t hesitate to call or stop by if you need us!
We are repeat buyers at Thornton EchoPark & continue to
We are repeat buyers at Thornton EchoPark & continue to be impressed by the ease of purchasing a quality used vehicle thru them. Tino was responsive to our questions, polite & helpful. We came to test drive a Honda & when we indicated it was larger than we wanted he suggested this KIA Sorento, which was the perfect size, newer & checked all our important boxes. Once we test drove & decided, he was expediant in processing paperwork & the entire process was simple, timely & pleasant. We continue to be happy customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with us at Echopark Automotive! We strive for 100% satisfaction so thanks again for your praise and kind comments about our team. It's experiences like yours that really keep us motivated. We hope you have a great day!
Tino bent over backwards to make sure that I left with
Tino bent over backwards to make sure that I left with the perfect car. Tyler was amazing. He actually slimjinmed a car so I could look at it since the battery was dead. Both of these guys were going to make sure things were right before I left. Tino unbelievably patient and helpful, to the point where I ended up getting a second car with my wife. These guys are the best from the top on down, very caring and concerned about your happiness, making sure you get the right car. Matt manager was engaging and helpful. Recommend this place without reservation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your praise and kind comments about our team here at Echopark Automotive! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Very helpful employees, Tino got me the most for my
Very helpful employees, Tino got me the most for my trade-in and I was able to drive away with my dream car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your praise and kind comments about our team here at Echopark Automotive! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
The dealership was okay.
The dealership was okay. I only purchased a vehicle because of Bella. She was great and answered all of my questions.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.