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Atlantic Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (47 reviews)
Sales hours: 10:30am to 6:00pm
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Sales
Monday 10:30am–6:00pm
Tuesday 10:30am–6:00pm
Wednesday 10:30am–6:00pm
Thursday 10:30am–6:00pm
Friday 10:30am–6:00pm
Saturday 10:30am–6:00pm
Sunday Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (47 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Atlantic Auto Group from DealerRater.

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I don't know where to begin with this dealership

Okay.. so I call them to ask about an MDX and the person on the other end of the line was either confused or just didn't want to tell me the real deal. Once he said the car was in NJ and then I call back 2 mins later and he tell me it's in BKLYN. So I get my husband to call and he tells him it's only financing but when I talked to him before that he said we can buy it in cash ? So I really don't like them and I never called them back ugh. Terrible service I'm so glad we didn't get into their traps.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Dear A.Imran first of all thanks for your review , after we got your review ,we backtrack the phone calls we received and found your phone calls and the problem was that we have more than one Acura MDX and when you called you asked about two different cars 2010 and the call center told you the car sent to the customer to Brooklyn because it was sold and the second time you asked about the 2009 and they told you its available at NJ and and about the second part we do cash deals as well as finance but sure the car prices it gonna be different from 2009 to 2010 and depend on the options that the car has, anyway we are sorry for the inconvenience.

I'm soooo happy !!

finally I got my beautiful car. It was a long process but I finally got it !!! Couldn't believe I got my car with 500 down payment . I'm soooo happy !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2010 mercedes

I cannot wait to share my recent fantastic experience at this dealership. I found a vehicle online and made an inquiry. Several hours later I received a phone call from sales representative Mark. He was very pleasant and invited us to come to the dealership. When we came in, we were warm welcomed and started our smooth process. From beginning to the end, Mark was very pleasant, and caring. We felt very comfortable in his hands for the time being there. I highly recommend Mark for any transactions at Atlantic Auto . He deserves the best for honesty, care, outstanding customer service skills!!! Atlantic Auto Jersey City you ROCK and let me tell you've got best employees working for you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 STARS SERVICE

i went to the dealer to buy 2010 ford transit but as soon as i got there i saw somebody else took off with the same car ( which is made me really mad ) meanwhile the sales manager outside making sure that every thing is ok with the costumers came over and ask if he can help so i told him about the car and he answered no problem and took me to the office and show me almost 10 cars and i picked one and did the deal on it and he promise that they will send the car to my address after three days today i got the car as they promised and everything is perfect , thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Gourgase Deal

perfect deal ... perfect car ... perfect service ... finally i am driving my dreams car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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i love my nice new car thanks atlantic

i went to Atlantic auto to buy 2006 Nissan Altima and after i got there i was surprised with the beautiful cars they have then the salesman show us the car and other cars and he was really professional by explaining everything about every Altima they have and after that i went to the office and they show me all the options they offer and with my bad credit i am driving my 2014 Nissan Altima right now and i am very happy thank you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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STAY AWAY!!!

These guys are selling garbage cans. Don't waste your time. Unless you've got a unlimited supply of aspirin, considering they have nothing to offer but headaches.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Don't go

Horrible very bad customer service. I do not recommend this dealership at all.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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horrible dealership

Very unprofessional!!! I called them and asked for price just to make sure it's right! Since people posted review about them, the sales man goes like- if you know the price why do u ask!!!! He sounded so rude and he simply hang up!!!! Wouldn't recommend! Why do u wanna feel bad/disrespectful while you are spending money and getting them business!! DO NOT go there

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Rude, Unprofessional Salesman

Very unprofessional salesman makes you wait while they talk on phone, car prices are incorrect as listed online actually they are double or more with all the add on's. Beware do your research before you even go there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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