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State Road Auto Sales Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (48 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Super happy with my buddy Joe Ferreira

My name Carlos Franco, I have nothing to hide, I met Joe Ferreira at 4 years old, I bought my first car with him. Since I do not speak English very well and Joe as Portuguese from birth, he understands Spanish idiaoma very much ... I've always been an honest customer with him, even happy, because Joe needed to install a new roof in his house. The Joe as I saw myself an honest person, gave me the job of installing the roof and I as grateful I always give the favor of buying cars to him, because in my honest opinion Joe Ferreira and a very honest person with his customers ...... I had to use Google translaton to make this comment .... I recommend Joe Ferreira as the right person to buy a car ... I am super satisfied with the State Road Auto sales and with my Friend Joe Ferreira

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5***** Joe Ferreira again

6 years ago I met Joe Ferreira, I was looking to buy a good car, at a good price and with a few miles. Joe super nice to me and my family. Over these 6 years my family and I already bought Joe Ferreira maybe 7 or 8 cars. This week I went back to visit Joe Ferreira and made another purchase of a 2012 Pathifinder .... Thanks Joe Ferreira, for always being honest with me .... I recommend you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy again with Joe Ferreira

My third car bought from Joe Ferreira. A satisfied customer always comes back to negotiate with your favorite seller .... Thank you very much Joe Ferreira ..... I recommend you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Joe Ferreira #1

I entered State Road Auto Sales for the first time, I met Joe Ferreira who was very helpful and made me buy a 2013 Hyundi Sonata .... He was very efficient and very friendly ... Thanks Joe Ferreira and I recommend you to the My friends and family .... Thanks Joe Ferreira

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sales helpful but not satisfied

I found Joe to be very knowledgeable and helpful in my process however I was not turned off by the customer service. After trying to go through paperwork and read the fine print all I could hear were their office personal speaking to their customers quite awful. I asked myself if that's what I wanted to deal with when coming in? If I am paying my hard earned money for a new car I do not want to deal with hearing obsenities 15 times in 1 sentence out of what is supposed to be customer service. It made the experience feel not right. Despite the reputation I took a chance and was proved right. I assure you that is not a good way to bring in new customers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

sorry for your experience however we did have an irate customer swearing at the office personal. We do not deserve to be treating in a bad manner and neither does our customers ( especially the customers that treat others with respect)

2016 Chrys 300C

Joe Ferreira went above and beyond helping me to get into my new 2016 Chrysler. I was told from from another saleswomen that she could not do the deal for me. Joe didn't give up and got me into the car I wanted. Thanks to him I have my new Chrysler 300C. Thanks for all your hard work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy again with Joe Ferreira

Yesterday I bought my second car with Mr Joe Ferreira. As I was very well attended by him on the first purchase, I returned and bought a beautiful 2016 Hyundai Tucson ... Thank you very much friend Joe ..... I advise you to look for ....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Help from Joe Ferreira

My sincere thanks for your help Joe Ferreira .... This 2015 Lincoln MKT with low low miles and super .... Thanks again Joe Ferreira ...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The Best

I did not know Joe Ferreira personally. Some of my friends knew that I wanted to buy a good car at a value that was appreciable and with only a few miles. I got to State Road and went looking for Joe Ferreira. Good thing I negotiated with him, It was very kind, very simple and effective, the next day I was already from Infiniti .. I love my new car and thank you from the bottom of my heart the help of Joe Ferreira ... Thanks Mr Ferreira for your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5 Stars for Joe Ferreira

I've done at least 5 car purchases with Joe Ferreira. A salesman who always has a smile and is very useful for me, my friends and family ... I advise to negotiate with Joe Ferreira that he will help you .... He's cell # 508 208 4020....Im Hispanic and Joe speaks spanish, portuguese em english

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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