Skip to main content

1st Quality Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)
Sales hours: 9:30am to 6:30pm
Service hours: 9:30am to 5:30pm
View all hours
Sales Service
Monday 9:30am–6:30pm 9:30am–5:30pm
Tuesday 9:30am–6:30pm 9:30am–5:30pm
Wednesday 9:30am–7:00pm 9:30am–5:30pm
Thursday 9:30am–6:30pm 9:30am–5:30pm
Friday 9:30am–6:00pm 9:30am–5:30pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Honest dealers to a fault

Completely honest people and a pleasure to work with. I purchased a 2013 Maxima from them that runs GREAT! I had wanted to look at some other cars but the owner told me they all needed some repair so they would not be available for test drives. I did drive 3 cars in all and fell in love with the Maxima..a 1-owner car that had been fully maintained throughout! They have it all, from older less expensive but solid running cars to newer, higher-priced cars. Your choice with no pressure at all!

Honest dealers to a fault

Completely honest people and a pleasure to work with. I purchased a 2013 Maxima from them that runs GREAT! I had wanted to look at some other cars but the owner told me they all needed some repair so they would not be available for test drives. I did drive 3 cars in all and fell in love with the Maxima..a 1-owner car that had been fully maintained throughout! They have it all, from older less expensive but solid running cars to newer, higher-priced cars. Your choice with no pressure at all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

1st quality auto dealership

Overall great dealership and I know people who have bought from this dealer and are happy, while I am in the process of buying a car from them .

1st quality auto dealership

Overall great dealership and I know people who have bought from this dealer and are happy, while I am in the process of buying a car from them .

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Do not buy from 1st Quality

Went and bought a 2008 Dodge Grand Caravan. The A/C did not work Tom assured me that there was not a leak. (I’ve ran into this before with vehicles sometimes it escapes and just needs to be refilled and that’s the end of the story for years I had a car that needed this.) He told me that they had checked it before hand and that it was not a leak this was before the purchase of course. So he wrote off like $200.00 for me to go in and have it filled great. So I went to get it filled and turns out it’s got a giant leak in the front Ac Evap. So, I went back to Tom and asked him how much would it be after I had paid $100 to another mechanics to diagnose. Tom couldn’t give me a strong number but riddled off one he said around 700 but they couldn’t do it for a while. Not to mention he said that they never check from any sort of a leak. So couple months later or yesterday I talked with Bill from The Waukesha location. He told me they could get it in Friday for around $1100. They told me they gave me a large discount because of this problem I didn’t get any discount except to refill. I don’t recommend this place stay away from crooked dealers this one and the other in Waukesha. They will bend you over and openly lie.

Do not buy from 1st Quality

Went and bought a 2008 Dodge Grand Caravan. The A/C did not work Tom assured me that there was not a leak. (I’ve ran into this before with vehicles sometimes it escapes and just needs to be refilled and that’s the end of the story for years I had a car that needed this.) He told me that they had checked it before hand and that it was not a leak this was before the purchase of course. So he wrote off like $200.00 for me to go in and have it filled great. So I went to get it filled and turns out it’s got a giant leak in the front Ac Evap. So, I went back to Tom and asked him how much would it be after I had paid $100 to another mechanics to diagnose. Tom couldn’t give me a strong number but riddled off one he said around 700 but they couldn’t do it for a while. Not to mention he said that they never check from any sort of a leak. So couple months later or yesterday I talked with Bill from The Waukesha location. He told me they could get it in Friday for around $1100. They told me they gave me a large discount because of this problem I didn’t get any discount except to refill. I don’t recommend this place stay away from crooked dealers this one and the other in Waukesha. They will bend you over and openly lie.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great place to go

Tom was very helpful during the whole process....will definatley reccomend them to others will definitely go there again....great customer service. Very helpful sales people thank you

Great place to go

Tom was very helpful during the whole process....will definatley reccomend them to others will definitely go there again....great customer service. Very helpful sales people thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great place to buy a used car!

I have bought my used car from here 3 years ago and I have not had any major issues with my car. The crew here is awesome and know what they are doing!!!! I bring my car to them every time for all my routine maintenance needs. They are reasonable and honest! I look forward to purchasing another car from them real soon!

Great place to buy a used car!

I have bought my used car from here 3 years ago and I have not had any major issues with my car. The crew here is awesome and know what they are doing!!!! I bring my car to them every time for all my routine maintenance needs. They are reasonable and honest! I look forward to purchasing another car from them real soon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Power, comfort, style, and great deal

Every concern and issue with my new (used) Avalanche was fixed, and made right! Best car dealer I have ever worked with, EVER! Friendly staff, and made me feel comfortable working with them.

Power, comfort, style, and great deal

Every concern and issue with my new (used) Avalanche was fixed, and made right! Best car dealer I have ever worked with, EVER! Friendly staff, and made me feel comfortable working with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great Cars

Great vehicles for any budget I recieved a very low apr and I was very satisfied thanks again guys I purchased a SUV I really like

Great Cars

Great vehicles for any budget I recieved a very low apr and I was very satisfied thanks again guys I purchased a SUV I really like

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

gloria b

Nice friendly service to go right along with the nicest cars in Milwaukee. Everyone was so professional. these guys really go the extra mile.

gloria b

Nice friendly service to go right along with the nicest cars in Milwaukee. Everyone was so professional. these guys really go the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Awesomeness!!!

I was extremely impressed. Very honest and you can not ask for more than that from a used dealer. The best thing that I liked is that they listen your needs and are not pushy for a quick sale. They met all my needs and I am very happy.

Awesomeness!!!

I was extremely impressed. Very honest and you can not ask for more than that from a used dealer. The best thing that I liked is that they listen your needs and are not pushy for a quick sale. They met all my needs and I am very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great customer service

We did not have a lot of money to spend on a car, we went to southside location on 76th and morgan. They had a nice selection of reasonable priced cars and Ian was a lot of help. We picked out a 1999 honda civic, took it for a ride, ian told us about the car fax. Everything seemed ok but still wanted my mechanic to look at it, ian said just schedule it with him. The next day we took it our mechanic, everything checked out except for some recommendations. We purchased the car from Ian and it has been a good reliable ride.

Great customer service

We did not have a lot of money to spend on a car, we went to southside location on 76th and morgan. They had a nice selection of reasonable priced cars and Ian was a lot of help. We picked out a 1999 honda civic, took it for a ride, ian told us about the car fax. Everything seemed ok but still wanted my mechanic to look at it, ian said just schedule it with him. The next day we took it our mechanic, everything checked out except for some recommendations. We purchased the car from Ian and it has been a good reliable ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 17 reviews