Reviews
Would definitely recommend Simba to anyone.
Would definitely recommend Simba to anyone. He sold 3 vehicles to my family in 3 days.
Would definitely recommend Simba to anyone.
Would definitely recommend Simba to anyone. He sold 3 vehicles to my family in 3 days.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We couldn't ask for a better review of College Station Ford. Thanks so much, James!
Lucas was great, very professional and efficient.
Lucas was great, very professional and efficient. The service was great and performed quickly. I'm very satisfied with the service.
Lucas was great, very professional and efficient.
Lucas was great, very professional and efficient. The service was great and performed quickly. I'm very satisfied with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear that Lucas provided professional and efficient service at College Station Ford! Thank you for sharing your satisfaction with us, and we look forward to serving you again in the future.
Professional and efficient.
Professional and efficient. Joe was great. He got me scheduled and was ready to get started upon my arrival. Everyone was friendly and got the work done on a timely basis. The results are already showing up as my mileage has already improved. Thanks Joe.
Professional and efficient.
Professional and efficient. Joe was great. He got me scheduled and was ready to get started upon my arrival. Everyone was friendly and got the work done on a timely basis. The results are already showing up as my mileage has already improved. Thanks Joe.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ben, we're delighted to hear that Joe and the team at College Station Ford provided you with efficient service. It's fantastic that you're already seeing improvements in your mileage! Thank you for sharing your experience.
Tanner Gregory was my service rep and he was great !
Tanner Gregory was my service rep and he was great ! BCS Toyota are really nice and knowledgeable people. I enjoyed my experience as always. They really take care of their customers !
Tanner Gregory was my service rep and he was great !
Tanner Gregory was my service rep and he was great ! BCS Toyota are really nice and knowledgeable people. I enjoyed my experience as always. They really take care of their customers !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ray, we're delighted to hear that Tanner and the College Station Ford team provided you with a great experience. Thanks for sharing your positive feedback!
Kristin made our visit a joy.
Kristin made our visit a joy. When we first arrived there were employees standing outside and neither of them ask if we needed help, which in my opinion was not a good look for the company. But Kristin was very helpful and friendly. If ever have a problem again, I shall look for her. You have jewel o Kristin.
Kristin made our visit a joy.
Kristin made our visit a joy. When we first arrived there were employees standing outside and neither of them ask if we needed help, which in my opinion was not a good look for the company. But Kristin was very helpful and friendly. If ever have a problem again, I shall look for her. You have jewel o Kristin.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for highlighting Kristin's exceptional service at College Station Ford! We're glad she turned your experience around and appreciate your feedback about the initial greeting. We'll make sure to pass on your kind words to her!
Kevin did a great job handling my recent Bronco purchase.
Kevin did a great job handling my recent Bronco purchase. I pushed hard negotiating a good deal. He handled it well and with the help of his supervisor, was able to close the deal.
Kevin did a great job handling my recent Bronco purchase.
Kevin did a great job handling my recent Bronco purchase. I pushed hard negotiating a good deal. He handled it well and with the help of his supervisor, was able to close the deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear that Kevin and his supervisor made your Bronco purchase a success at College Station Ford! It's great to know they handled the negotiations well. Enjoy your new ride!
Mobil van came to my house and did a recall on my truck,
Mobil van came to my house and did a recall on my truck, they showed up on time and finished the job in a short time. They were very professional.
Mobil van came to my house and did a recall on my truck,
Mobil van came to my house and did a recall on my truck, they showed up on time and finished the job in a short time. They were very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, we're delighted to hear that our mobile service team at College Station Ford provided you with a prompt and professional experience. Thanks for sharing your feedback!
Horrible Sales Manager
I walked in to College Station Ford already knowing which vehicle I wanted to purchase, I researched the vehcile, they had in stock and had my financing ready. The only thing left to do was get the paperwork ready. The sales manager, Robert Rentfro, is the reason I walked away from purchasing a vehicle there. He told me he wouldn't negotiate the sale price of the vehicle I chose unless I had it financed through them and had a $795 APEX GPS installed. Mr. Rentfro not only insulted me throughout our conversation, but also my intelligence, my bank and his own salesman! The salesman Samba was very apologetic. There is so much more I could say, but I will stop here.
Horrible Sales Manager
I walked in to College Station Ford already knowing which vehicle I wanted to purchase, I researched the vehcile, they had in stock and had my financing ready. The only thing left to do was get the paperwork ready. The sales manager, Robert Rentfro, is the reason I walked away from purchasing a vehicle there. He told me he wouldn't negotiate the sale price of the vehicle I chose unless I had it financed through them and had a $795 APEX GPS installed. Mr. Rentfro not only insulted me throughout our conversation, but also my intelligence, my bank and his own salesman! The salesman Samba was very apologetic. There is so much more I could say, but I will stop here.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
AVOID THESE CROOKS
DO NOT TAKE YOUR VEHICLE HERE! The service department is completely fraudulent. I took my brand new 2020 F-350 truck here on Monday 3/2/2020 (purchased from college station ford) for an error message. On Monday afternoon the service rep stated the problem was a sensor and they would replace it in the morning. Tuesday morning rolls around and all of a sudden I have “rat damage” on the wiring harness that will not be covered by them. How was this missed earlier? The wiring harness is directly on top of the engine. I refused to pay because something smelled fishy. When I picked up my vehicle there were TWO EXTREMELY CLEAN CUTS ALL THE WAY THROUGH THE WIRING HARNESS! Rats don’t do that. I tried to reason with Grant, John Green and two people in the sales department. They refused to make it right. Absolute CROOKS. Grant stated they have had rat damage on vehicles on their lot in the past. The vehicle was in their possession overnight, but they still refuse to make it right. I took my vehicle over to THREE other Ford dealerships and they all stated there was NO WAY it was rodent damage and they felt strongly that someone cut the wires. This is being reported to the district attorney. They believe this is potentially deliberate, criminal damage. DO NOT DO BUSINESS WITH THEM!
AVOID THESE CROOKS
DO NOT TAKE YOUR VEHICLE HERE! The service department is completely fraudulent. I took my brand new 2020 F-350 truck here on Monday 3/2/2020 (purchased from college station ford) for an error message. On Monday afternoon the service rep stated the problem was a sensor and they would replace it in the morning. Tuesday morning rolls around and all of a sudden I have “rat damage” on the wiring harness that will not be covered by them. How was this missed earlier? The wiring harness is directly on top of the engine. I refused to pay because something smelled fishy. When I picked up my vehicle there were TWO EXTREMELY CLEAN CUTS ALL THE WAY THROUGH THE WIRING HARNESS! Rats don’t do that. I tried to reason with Grant, John Green and two people in the sales department. They refused to make it right. Absolute CROOKS. Grant stated they have had rat damage on vehicles on their lot in the past. The vehicle was in their possession overnight, but they still refuse to make it right. I took my vehicle over to THREE other Ford dealerships and they all stated there was NO WAY it was rodent damage and they felt strongly that someone cut the wires. This is being reported to the district attorney. They believe this is potentially deliberate, criminal damage. DO NOT DO BUSINESS WITH THEM!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
SEARCHING FOR A LINCOLN MKX
I was met as I drove on to the lot while looking for a Lincoln MKX. A polite young man showed me exactly what I was looking for. It was Saturday evening so he said take it home and bring it back on Monday. I brought it back and then continued my search around Texas for essentially the same car at a better price. A few weeks went by and the same young man, Francisco Tirado, called me back and told me I should buy his car at the price I originally offered. I agreed to go back to the dealership and made a deal. The most important part of the sale happened in the first five minutes - the pleasant smile, the detailed knowledge of the car, and the total relaxed deal.
SEARCHING FOR A LINCOLN MKX
I was met as I drove on to the lot while looking for a Lincoln MKX. A polite young man showed me exactly what I was looking for. It was Saturday evening so he said take it home and bring it back on Monday. I brought it back and then continued my search around Texas for essentially the same car at a better price. A few weeks went by and the same young man, Francisco Tirado, called me back and told me I should buy his car at the price I originally offered. I agreed to go back to the dealership and made a deal. The most important part of the sale happened in the first five minutes - the pleasant smile, the detailed knowledge of the car, and the total relaxed deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase