Reviews
Great service from check in to checkout!
Great service from check in to checkout! Thank you guys! Changing the belts on the Shelby went real smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We’re glad the belt change on your Shelby went smoothly and that you had great service from start to finish!
Good guy, always has a dad joke ready and won't sugar
Good guy, always has a dad joke ready and won't sugar coat it. Tells it like it is. Saved a kitten on Sunday from a pitbull. Delivered a baby right after that. What a guy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, Jimmy—that’s quite the day! Sounds like an all-around hero with a great sense of humor. We appreciate your business and look forward to our next chance to serve you. Thanks for sharing!
Long Lead Times and Not clear when part was going to be
Long Lead Times and Not clear when part was going to be installed. Had to call back many times to get an answer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the delay and the lack of clear communication regarding your part installation. Your experience is important to us, and we’ll work to improve our response times and keep you better informed moving forward.
Car wasn’t ready when they said it would be.
Car wasn’t ready when they said it would be. Didn’t do a full inspection on car had to replace the brakes when I finally got my car after waiting for a part they ordered wrong twice. Not please at all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the delays and any inconvenience you experienced. This is not the level of service we aim to provide, and we regret that we did not meet your expectations. Your feedback is important, and we will use it to improve our processes.
kept our vehicle for over 4 months with little to no
kept our vehicle for over 4 months with little to no communication on status of vehicle repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for the extended wait and lack of communication regarding your vehicle repairs. Unfortunately, the parts needed for your vehicle were on backorder, which contributed to the delay. We appreciate your patience during this time and are committed to improving our communication moving forward. Thank you for your feedback.
It was great the customer Service was excellent, my sales
It was great the customer Service was excellent, my sales person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my expectations to be happy as a customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're thrilled to hear Linda and Mr. Robert provided superb service and went above and beyond. We appreciate your kind words and look forward to assisting you again!
Both the sales manager and salesman went above and beyond
Both the sales manager and salesman went above and beyond to make this purchase happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear that both the sales manager and salesman went above and beyond to ensure your purchase went smoothly. If you need anything else or have any further questions, don't hesitate to reach out!
Chris and his team did a fantastic job of taking care of
Chris and his team did a fantastic job of taking care of my new Bronco.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Odb77, thank you for your feedback! We're thrilled to hear that Chris and our team did a fantastic job taking care of your new Bronco. If you need anything else or have any questions in the future, feel free to reach out. We appreciate your support!
They were friendly, fast and got my car working correctly
They were friendly, fast and got my car working correctly again. Good communication, kept me informed of services performed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for your feedback! We're glad to hear that we could provide friendly and fast service while keeping you informed throughout the process.
I made good friends in Brian and Patrick!
I made good friends in Brian and Patrick!!! Brian answered all questions and showed me how to use the new ford app. And other small things that sale people are supposed to do,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's fantastic to hear, ghaelley02! It sounds like Brian and Patrick provided excellent service, making sure you were well-informed and comfortable with your purchase. Enjoy using the new Ford app and all the features it offers! If you have any further questions or need assistance, feel free to reach out anytime.