Nissan of Yorktown Heights

My 2024 pathfinder is skipping the gears going into 1sr gear jerking and they told me i hit the gear shifter! They would not give loaner car and i need car ! I have bought pathfinders for 20 year it has 2 recalls not sure if they were done not on service paper told then about transmission need another appointment ! The service dept told me have salesmen show y the drive shift there are many complaints on the NHTSA site why aren’t Nissan fixing this defect?

Great service experience very easy start to finish. Had my car back in an hour!

Worst service department in North America, they don’t care about the customer they only care about ripping customers off and ignoring the required car repairs for vehicles covered under the service contract and offering the unnecessary repairs. I've purchased 3 vehicles from them but never again. I will take my business elsewhere moving forward.

This is our third car from Nissan Yorktown. Maddie was our salesperson each time and our experience was fantastic

As always, Yorktown Nissan is phenomenal! I live in Poughkeepsie and choose Yorktown where I bought my car and always receive professional and fast service!! Kevin is my service provider and he’s amazing. Always calls me after my car to let me know it’s ready and they never take advantage like other mechanics. I appreciate them so much and the managed Dale there is always great. Such wonderful people and such a wonderful run business!!! I choose Yorktown for all my needs!

I did not buy a car from here by Michael McMahon was a very friendly and engaging sales associate.

1 very good salesman. Florent Novaj was VERY helpful with after sales support as well as delivery of this used car. The rest are basically worthless. Drove 350 miles to get frustrated. First 2 salespeople were poor at best. Madeline refused to listen to my questions and then argued with me instead of listening! The Service Director, Dale White, ignored and never answered my emails for information on the service record. Also, took 1-1/2 hours to do the paperwork for a CASH deal. If you dare buy from this dealership, be sure to ask for Mr. Florant (Flo) Novaj as he is the only reputable employee there. He will get the job done. Thank Flo!

Absolutely horrible! I brought my car to them with an issue told me it was fixed … it wasn’t. Told them again about the prob and was told that’s all they found and the car was fine. A year later they want to charge me for the prob they never fixed and said their was nothing else they could do … while the car was undef warranty. Now that it’s not it’s now a prob that I need to pay for not to mention it has been completely unsafe to drive. Please never deal with them. I will never buy another Nissan ever again. This is only one prob i experienced there have been multiple issues with a new car that has never been fixed properly

I feel so stupid. Was lured in by a letter offering $11K for trade in on a Nissan Juke we had which has been serviced there at Nissan Yorktown. When we got there the offer dropped to $4500, then down further to $1K. We should have walked out right then but we just wanted to get rid of the Juke so we got into a negotiation and ended up buying a used Subaru for $21K and getting $2K “trade in” for the Juke. Well, today when I thought to check the value of the Subaru we bought it turns out we over paid by about $5K. Nice work, Flo and Nissan Yorktown—you ripped off another customer. Hope you guys can sleep well. Won’t go back to your dealership, that’s for xxxx sure.

I had a preventive maintenance visit today, including a recall notice regarding the key. I arrived at 9:30, the appointed time. At 11:35 I went to the service dept. to find our what was going on. Apparently, my car was ready for quite some time, but the person that checked me in left for some reason and didn’t tell anyone about me. So if I didn’t ask, I’d still be there! Additionally, the fix for the recall has disabled my key from folding into the handle, a real pain. Great friggin’ visit!