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(44 reviews)

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AMAZING

This place is the BEST!!!! They will truly work and figure a way out for you and your budget! This is the place you need to go! HIGHLY RECOMMEND!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BROKEN CAR

I GOT A 2014 SUBARU OUTBACK FROM HERE and its been in the shop since I got it, they told me the fixed the problem that was bull, got it back still same problem I almost was in a terrible accident could not stop, I took it to a dealership an they told me they cant believe it needs a drivers front axel, and boot, passanger rear hub, and back rotors and brake pads so now im stuck with this bill and they said they cant do nothing for me at least the could help me pay for this bill since wtty wont cover any of it. PLEASE HEAR ME OUT DO NOT BUY FROM THIS PLACE FOR GOD SAKES THEY WILL TAKE EVERYTHING . I promise you that....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Horrible place to buy from

Made a 4.5 hr drive to buy a used car that in their post looked perfect. Got there to see 4 dry rotted tires , missing parts and misinformation on the vehicle. Not a good place to buy from theyre a small low budget dealer with crappy inventory

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Beware and Be warned!!!

Very dishonest car dealership. The salesmen, Frank and Troy will say anything to sell. I purchased a car from them an in 2 days i found major issues which they KNEW about and refused to fix when i sent they information. Do not trust these people, you will be disappointed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Ed, we are so sorry to hear about your experience with us. We have not enough information to pull your deal for more research. All of our cars go through inspection and we do post-sale inspect all of our cars. please contact us so we can resolve the issue.

Best experience ever

Was looking for a car for my daughter and they were quick to get everything taken care of. It was well worth the 5 hour drive! Leanna was great! I’d definitely buy from her again! Thank you Leanna for great service and helping make my daughter happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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NOT WORTH THE HEADACHE!!

What a xxxx show. The most unprofessional messy deal I have ever done and I have been buying cars for me and my family for 30 years!! My daughter got a car from them. Immediately after the sale her salesperson was released. No one reviewed his sales to check them for accuracy and apparently no one took over his clients or responsibilities. No one called her to follow up or even text her to be sure her buying experience was favorable. So this is where the proverbial rubber hits the road. Her tags were supposed to be transferred. They were not. She rode around thinking all was well and it was not. She had invalid tags and no title or registration in her name. During this day and age that’s a HUGE no no for anyone. Please don’t give these sloppy uncaring folks a penny of your business. And yes I let the business know that I would be leaving this negative review. Their response. I’m sorry. Sorry is the highest compliment I would give this business. Yes. Y’all are sorry.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice place for auto shopping

Great experience with no hassles. Helped me get the car I wanted. No pressure or stress. They made me aware of what I was being charged. Knowledgeable and easy to work with. I would recommend Car Cloud Auto Group to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Superb Service

Javeria did an outstanding job providing excellent customer service. Was in need of a pickup truck for my construction business, and Car Cloud Auto provided me with an excellent vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy process

Greg and Frank were great to work with. They went above and beyond to help us get exactly what we were looking for. Would recommend this place for anyone buying a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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fantastic experience

I went in to Car Cloud Auto Group this afternoon looking for family size vehicle and was very pleased with Greg and Frank! They got me in the right car for my family and I. They listened to my thoughts and concerns and were able to guide me in the right direction. I would absolutely purchase another car from here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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