Reviews
Alexander DePooter at Braman Porsche West Palm Beach has...
Alexander DePooter at Braman Porsche West Palm Beach has been amazing throughout the entire process. He is honest, sincere, and super knowledgeable about Porsche's and the options and the entire workings of these great automobiles. I took delivery yesterday of my brand new 2021 Cayenne GTS and Alex spent nearly three hours with me delivering the car, going over every inch of the car, how it works, how to really drive the car etc. This is my second Porsche and the experience with Alex and Braman simply outshined the dealer up north where I bought my 911/992. Alex is not high pressure, but rather the consummate professional. Nice to find people like this in an industry plagued with issues. Kudos to the Braman mgmt for having people like Alex on board representing your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bruce D, Congratulation on your new Cayenne GTS and thank you for taking the time to share your experience! Alex is certainly an outstanding member of our team and we are always happy to hear about his outstanding customer experiences. Thank you for becoming one of our valued customers and please don't hesitate to reach out directly if there is anything else we can do. We hope to see you soon at Porsche West Palm Beach!
I found a vehicle on their site and when I tried to...
I found a vehicle on their site and when I tried to purchase the vehicle the price had changed as the initial ad was a supposed clerical error. Classic Bait and switch!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Alex & Kashif were amazing to work with, knowledge and...
Alex & Kashif were amazing to work with, knowledge and professionalism made the entire process easy for me to make a decision on my new Macan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
RichO, Congratulations on your new Macan! Alex and Kashif are certainly outstanding members of our team and we are always happy to hear when our customers have an outstanding experience to match. Thank you for taking the time to share and we hope to see you at Porsche West Palm Beach soon!
Had a terrible time here. 991.2 turbo s had engine faults...
Had a terrible time here. 991.2 turbo s had engine faults etc all under warranty. Nothing was fixed. Service manager said to my wife it was because the car wasn't driven hard. I beg to differ my wife doesn't drive herself and I tear the car up daily I recline it, use launch control, etc. They held the car for 5 days and returned it worse than when I dropped it off. This is why I drive v12 ferraris. Porsche has diluted their cars and their brand. I cannot believe that this dealer is so bad.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service , elegant facility friendly people nice...
Excellent service , elegant facility friendly people nice collection of cars Alex was very helpful ,friendly and went beyond his scope to help with everything Thank you very much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don’t service your car at this dealership!!!! I never...
Don’t service your car at this dealership!!!! I never leave negative reviews but I’m still so upset about the Braman service negligence. I purchased a “Porsche" vehicle brand for the assured quality, prestige and service. For the past year, I have been proven wrong. Basically, I had nail in tire which was replaced by Braman Porsche. Thereafter, I contacted service provider at Braman that tire sensor warning alert is on, brought in my car for inspection MULTIPLE times and was told sensor was reset, I guess without inspection of my tires???? I was in Ocala and brought my car to Porsche of Ocala for service – and was told that the rear tire and wheel was rotated to front which caused all my tire issues. Porche tires are staggered and should never have been rotated. Braman never owned up to the issue, although I have all the documentations. Their negligence have put me and others in danger on the road. In short I’m warning others NOT to use Porche Braman for service! Incapable of diagnosing or treating your vehicles. If it wasn’t for huge financial loss, I would have sold my vehicle.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Alexander De Pooter at Braman Porsche West Palm Beach is...
Alexander De Pooter at Braman Porsche West Palm Beach is absolutely fantastic- he pays close attention to detail and he’s very transparent and upfront in every aspect of the sale.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Luis, Thank you for your 5-Star Review! Our team strives to provide the very best World Class Experience at Braman Porsche West Palm Beach. We hope to see you at Braman Porsche West Palm Beach soon!
Excelence experience! It’s my first Porsche (Cayenne)...
Excelence experience! It’s my first Porsche (Cayenne) and the whole process was very smooth. Alex is a great salesman. He was very proactive, efficient and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your Porsche Cayenne! Love that SUV! Alex is one of the best representatives of the Braman organization. We will pass your compliments along. Don't forget to enjoy your Club Braman benefits too! Thank you for your business from the Porsche West Palm Beach team. We hope to see you soon!
I had an experience today that proved that WPB Braman...
I had an experience today that proved that WPB Braman Porsche is an outstanding dealership. Earlier, I was disappointed with a service related technicality that Megan Wall, as the service manager, took the care and the time with me to find an agreeable solution. Her professionalism, patience and kindness are a shining example of what a first class dealership is all about.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Susan, Thank you for your shared experience, you are always in good hands with Megan. We are lucky to have her as part of our team! Thank you for being a valued customer and please don't hesitate to reach out directly if there is anything else we can do!
Alex DePooter has made purchasing this car a stress free...
Alex DePooter has made purchasing this car a stress free experience. He is the epitome of a sales professional which he demonstrated by his constant contact to keep me informed on the location of my vehicle as well as his total commitment to his clients interests. In addition, he went above and beyond to facilitate the trade in of my old vehicle to this new Porsche. Braman Porsche is fortunate to have him as part of their sales team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bart320, Thank you for your review! You are always in good hands with Alex, we are lucky to have him as part of our team! Thank you for being a valued customer and please don't hesitate to reach out if there is anything else we can do! Hope to see you at Braman Porsche soon!
