Reviews
Write a reviewKnowledgeable explained what was being done and explained
Knowledgeable explained what was being done and explained the wear on tires. Ease of scheduling appointment for service, waiting area comfortable and accommodating Wi-Fi password posted
Knowledgeable explained what was being done and explained
Knowledgeable explained what was being done and explained the wear on tires. Ease of scheduling appointment for service, waiting area comfortable and accommodating Wi-Fi password posted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I was very impressed with the Tommy Nix Auto Group
I was very impressed with the Tommy Nix Auto Group experience that I conducted almost exclusively online and by phone. Willie, the salesperson I worked with, was very helpful, respectful, and was not pushy at all -- providing an accurate description of the vehicle as well as providing additional pictures and video when requested. I felt like I paid a fair price and the vehicle was actually better than I had hoped when it came to condition and eye-appeal. The delivery of the vehicle also couldn't have gone more smoothly. All-in-all, a super experience -- hats off to Willie!
I was very impressed with the Tommy Nix Auto Group
I was very impressed with the Tommy Nix Auto Group experience that I conducted almost exclusively online and by phone. Willie, the salesperson I worked with, was very helpful, respectful, and was not pushy at all -- providing an accurate description of the vehicle as well as providing additional pictures and video when requested. I felt like I paid a fair price and the vehicle was actually better than I had hoped when it came to condition and eye-appeal. The delivery of the vehicle also couldn't have gone more smoothly. All-in-all, a super experience -- hats off to Willie!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
5 Star Experience
Justin, Rory and the team at Tommy Nix are extremely professional and stand up people. They have been great during the entire car purchasing process especially with me being out of state. Ask for Justin if you need a new or used car you see available in their inventory.
5 Star Experience
Justin, Rory and the team at Tommy Nix are extremely professional and stand up people. They have been great during the entire car purchasing process especially with me being out of state. Ask for Justin if you need a new or used car you see available in their inventory.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Tommy Nix Auto Group Team
Excellent sales and service!
Always excellent! Tommy Nix Auto Group always make you feel like a ?valued? customer!
Excellent sales and service!
Always excellent! Tommy Nix Auto Group always make you feel like a ?valued? customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for this amazing review of your experience with Tommy here at Tommy Nix Chrysler Dodge Jeep Ram! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, The Tommy Nix Auto Group Team
Dealer markup dealership.
This is a dealership that does the market adjustment price. AKA stick it to the consumer. Luckily if you look around you will find a honest dealership not looking to rip off the consumer.
Dealer markup dealership.
This is a dealership that does the market adjustment price. AKA stick it to the consumer. Luckily if you look around you will find a honest dealership not looking to rip off the consumer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
William, thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Rodney Taylor | GSM | rodneytaylor@tommynixautogroup.com | 877- 647-7625
Transmission svc on 2019 Encore
Very thorough and courteous. Did an excellent job!
Transmission svc on 2019 Encore
Very thorough and courteous. Did an excellent job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient, courteous, and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Tommy Nix Auto Group Team
Two of their employees got in touch with me the next day...
Two of their employees got in touch with me the next day by email. They had a vehicle like I wanted. But they sold it the next day. So I did not pursue it any further.
Two of their employees got in touch with me the next day...
Two of their employees got in touch with me the next day by email. They had a vehicle like I wanted. But they sold it the next day. So I did not pursue it any further.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Tommy Nix Auto Group Team
Great customer service. No pressure. In and out in a...
Great customer service. No pressure. In and out in a couple hours. Lance was the best! We were driving away with our new car in just a couple hours. Plus we got an amazing deal.
Great customer service. No pressure. In and out in a...
Great customer service. No pressure. In and out in a couple hours. Lance was the best! We were driving away with our new car in just a couple hours. Plus we got an amazing deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this amazing review! We really appreciate your business. Sincerely, The Tommy Nix Auto Group Team
Great service
They took care of us quickly and professionally. Great service!
Great service
They took care of us quickly and professionally. Great service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this amazing review! We really appreciate your business. Sincerely, The Tommy Nix Auto Group Team
Great dealership!
Great people, super fast, help you find what you want.
Great dealership!
Great people, super fast, help you find what you want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Tommy Nix Auto Group Team