Reviews
Happy Customer
Kudos to Minhaaj and Anas for providing a pleasant, angst free buying experience. We were able to negotiate a very fair buying price considering todays hyper used car prices. My 2019 Encore ended up approximately $2k under the national average. They also explained in great detail all my warranty options. Finally, the car was prepped to an excellent standard when I picked up the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
ER, Minhaaj and Anas are pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team
Exceptional Experience!
Went to take a look at a vehicle I was interested in on a Saturday. Vehicle was ready when I arrived and Tony went over everything in detail. On Monday, we tried to make a deal but were too far apart. Following day, Tony and his team made it right and we were good to go. Went to pick up the vehicle on Wednesday and it was the most pleasant and painless experience that I have ever had at a dealership. I was dreading having to buy a car because of past experiences at dealership. Julio and Tony couldn't have made it easier. Gentlemen - many thanks for all your help! Superb Experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
CB, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that <STAFFER FIRST NAME/S>'s efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team
Happy customer
I was very pleased with the professionalism of the entire process and all involved. Bruce took very good care of me and answered all my questions
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy customer, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Ferman Buick GMC Wesley Chapel! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team
Wonderful Experience
Everyone here was super friendly and warm. No pressure to sell you something. Anthony was excellent, listened to the features we wanted and we found the perfect vehicle. Highly recommend Anthony and Ferman Buick GMC
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Rebecca. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with <STAFFER FIRST NAME/S> was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team
great experience start to finish with Matt
Matt was great. He listened to what I was looking for and made suggestion. He checked out different options and worked thru the process until we could make it happen. excellent service and dealership. very happy with my 2022 Buick and this great team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Cathy Allen. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with <STAFFER FIRST NAME/S> was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team
Another 5 star experience
Anas is the best very helpful and knowledgable, he worked with me to get exactly what I wanted. We have bought several vehicles from him and will continue to in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team
Excellent Experience!
Ali was a dream to work with! He reached out right away after I chatted with a rep online about a particular vehicle in transit. He answered all of our questions quickly and assisted us with the purchase of a new Yukon XL when there was no inventory in our area.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nikki, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know [STAFFER NAME] went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team
Great Experience
Easy & painless, both Miguel & Julio have great personalities and professionalism. I would highly recommend this dealership and would definitely buy from them again in the future. I love my AT4. Thank you guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team
Buick Encore GX
Kevin was great! I let him know what we were thinking of buying and about the vehicle we were going to trade in. I set up a time to come in and test drive the car. Kevin took good care of us. The buying experience was quick and painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team
Great experience
We have been buying and leasing vehicles from Ferman GMC for several years now. Barry Brooks is the best at helping you find what you want and Ferman GMC and there staff are always so great. Definitely recommend them for your car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ferman Buick Gmc OF Wesley Chapel Team