Jim McKay Chevrolet

Excellent interaction with Will Coral in sales as I was looking to purchase a Tesla Model X. Will was honest, genuine, a good communicator and made best efforts to make it a smooth and fair transaction. I plan to consider this dealership for future purchases.

Today I worked with Carlos at Jim McKay looking at a used 2021 Tesla Model S. Carlos was exceptionally professional, courteous, and welcoming for both me and my family. He listened to the type of vehicle I was interested in, and at my request provided phenomenal follow up with me after our gathering with pictures and even a video with upcoming matches. I would definitely recommend reaching out to Carlos -- he is an honest salesman.

Garbage rip off dealership $1495 "processing fee" makes their pricing a total bate and switch!

Don’t do business with Jim McKay Chevrolet for 3 reasons 1 - Listed used car price is a fake. They wont sell you a car until after they add $1,000 dealer markup and add extra dealer added unnecessary items. In my case they added almost $3,000 with LoJack / Clear Coat / Fabric protection and started the negotiation $4,000 higher than advertised 2 - They claimed that the car was cleaned including the air filter. Total lie. I pulled the cabin air filter and it was filthy 3 - I was only given one key and when the sales manager was notified that this was a safety and security issue with a minor driving the car, she offered only a nominal rebate which wasn’t enough to de-program the missing key. I gave the entire team the chance to deliver 5 star performance and they underperformed with the shady adders I didn’t want, the cabin air filter that wasn’t replaced and a missing key they refused to replace or deprogram. Disappointing first car buying experience for my son. Shame on you Jim McKay.

Bait n switch ! They will say one price over the phone and hike it by $3000 once u get there, do not believe a single word they say on the phone.

My continued experiences with the staff at Jim McKay Chevrolet have always been great and this time was no difference. From the service rep to the cashier at checkout, Awesome service.

Needed to get a replacement key fob for a company car with a fleet management service. Mohammad completed all the paperwork and obtained the approval from the fleet manager. He did a great job.

All the staff of this store answered my questions enthusiastically and patiently, and carefully considered my needs, providing effective and detailed help as much as possible. I am very satisfied with their work quality, service quality and work efficiency. I am willing to recommend them to my friends to promote more car sales business.

I don't like to review something if I didn't have a great experience because I know I am just one person. After receiving a few pokes from your dealership to leave review, however, I finally did. I will share with you what I wrote for the Google review. First visit and frustrated - I have a certified, pre-owned GMC and after 2k miles, my brakes started to squeal, when driving in traffic. I made an appointment and was told this would be covered under the warranty. I then requested to have the heating airflow and a hanging cable checked while they had my car. When I dropped my car off the night before the schedule service date, I was asked what services I needed again - slightly annoying but not a deal breaker. The next day I received a call (at the end of the day) saying all their techs were at some training but they would take a look at my heating air flow the next day. This was frustrating for two reasons; I wasn't informed they wouldn't be looking at my car on the day I scheduled service and there was no mention of brakes at all, which was the primary issue. When I inquired about the brakes, I was again asked what the issue was. The next day I was told that my car was taken for a test drive and that squealing brakes in traffic is normal and my brakes are fine. When I expressed that it should not be considered normal and that I had concerns for the rotors, I was then told I could pay for the service to be done and that it would not be covered. When I picked up my car, my receipt showed that the odometer in and out was 2 miles. My actual odometer did not show a 2mile trip. Trust is huge when it comes to service and I am not feeling it.

Terrible sales team. I felt like you are bothering them. One price, then a mandatory price for options you don't even want. Will never buy from them.