Skip to main content

Audi Brookline

(985 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2016 consumer dealer award

Reviews

(985 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Brookline from DealerRater.

Want to share your experience with this dealership?

Write a review

Their service is exceptional.

Their service is exceptional. They are communicative, reliable and get the job done. Best experience I have had ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that you had an exceptional experience with our team at Audi Brookline. Your positive feedback about our communication and reliability is greatly appreciated! Safe travels!

Entire process start to finish was easy and painless.

Entire process start to finish was easy and painless. Felix answered all my questions about the vehicle, and the communication from the beginning was terrific.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Annie, We're delighted to know that Felix and our team at Audi Brookline made your car-buying process easy and painless. Thanks for the great review! We'll see you next time!

Professional staff Competent Took time to hear any

Professional staff Competent Took time to hear any concerns and questions Offered expertise and suggestions Accommodating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Chuck, thank you for the positive review! We're delighted to know our team at Audi Brookline was able to provide you with a professional and accommodating experience. We'll see you next time! Have a great ride!

Easy in and out.

Easy in and out. Very informative. Will come back next time my car needs any service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind feedback and rating for us! We hope to see you again at Audi Brookline! Thank you!

It was a wonderful experience working with this dealer.

It was a wonderful experience working with this dealer. They were very professional and knowledgeable. They answered all of my questions and concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tjfurlo, we're glad to know you had a wonderful experience with us at Audi Brookline. Our team is always here to help answer any questions or concerns! Thanks for the review!

Chris was a pleasure to deal with and explained

Chris was a pleasure to deal with and explained everything in detail. I highly reccomend the team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that Chris was so helpful during your visit, Nancy! Thank you for rating Audi Brookline five stars!

The sales rep and management staff work hard to ensure

The sales rep and management staff work hard to ensure that you have a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Roy, thank you for sharing your great experience with our team at Audi Brookline! We'll see you next time! Have a great day!

I trust that they take good care of me and my car.

I trust that they take good care of me and my car. I am very satisfied with both the work and the people who work there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that you trust our team at Audi Brookline with your car. Your satisfaction is important to us, and we appreciate the positive feedback! Have a great day!

Service : your support after buying a car.The Best

William Kramer, service advisor at Audi Brookline, was very helpful in dealing with the service requirements of my 2001 TT. He was expertly helped by the expert mechanic taking care of 22 years old technology…Thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're glad to know that our service advisor, William Kramer, was able to assist you with your 2001 Audi TT at Audi Brookline. It's great hearing how well he and the mechanic handled everything for you. Thank you for sharing this positive feedback!

The absolute best dealership for personalized service-

The absolute best dealership for personalized service- sales, financing, easy to work with, car readiness & thinking of every detail to make it a stellar experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey Judy, thank you for the 5-star rating! We're delighted to hear that you had a stellar experience with our team at Audi Brookline. We appreciate your feedback and shall see you next time. Have a great ride!