Reviews
Best car buying experience I ever had at Auto house
Best car buying experience I ever had at Auto house motors. Martin was my sales guy he was very helpful and responsive and exceptional in finding me a great car that is mechanically sound and under my budget. Car is excellent even after a month of driving. I will definitely recommend this place and will come back again if I am looking to trade or buy another car. Thank you Martin!
Best car buying experience I ever had at Auto house
Best car buying experience I ever had at Auto house motors. Martin was my sales guy he was very helpful and responsive and exceptional in finding me a great car that is mechanically sound and under my budget. Car is excellent even after a month of driving. I will definitely recommend this place and will come back again if I am looking to trade or buy another car. Thank you Martin!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently bought a used Toyota Corolla from Auto House
I recently bought a used Toyota Corolla from Auto House Motors, and I couldn't be happier with my experience. The car was in excellent condition. Ahmad, my salesperson, was professional, honest, and very helpful throughout the whole process. He answered all my questions and made sure I felt comfortable. The entire experience was smooth and stress-free. If you're looking for a quality used car and great customer service, i highly recommend Auto House Motors- ask for Ahmad
I recently bought a used Toyota Corolla from Auto House
I recently bought a used Toyota Corolla from Auto House Motors, and I couldn't be happier with my experience. The car was in excellent condition. Ahmad, my salesperson, was professional, honest, and very helpful throughout the whole process. He answered all my questions and made sure I felt comfortable. The entire experience was smooth and stress-free. If you're looking for a quality used car and great customer service, i highly recommend Auto House Motors- ask for Ahmad
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I can’t express enough how truly grateful I am for Ahmed
I can’t express enough how truly grateful I am for Ahmed at Auto House in Downers Grove, Illinois! From the moment I started having issues with my first car, Ahmed showed incredible kindness, patience, and dedication. He didn’t just help — he genuinely cared about making things right and ensuring I was happy. He went the extra mile to get me into a beautiful BMW that I absolutely love, and made what could’ve been a stressful experience feel effortless and positive. It’s rare to find someone so honest, professional, and compassionate in the car business. Thank you, Ahmed, for treating me like family and turning a challenge into such a wonderful experience. I’m forever grateful and will always recommend you to everyone I know! 🙏🚘💙
I can’t express enough how truly grateful I am for Ahmed
I can’t express enough how truly grateful I am for Ahmed at Auto House in Downers Grove, Illinois! From the moment I started having issues with my first car, Ahmed showed incredible kindness, patience, and dedication. He didn’t just help — he genuinely cared about making things right and ensuring I was happy. He went the extra mile to get me into a beautiful BMW that I absolutely love, and made what could’ve been a stressful experience feel effortless and positive. It’s rare to find someone so honest, professional, and compassionate in the car business. Thank you, Ahmed, for treating me like family and turning a challenge into such a wonderful experience. I’m forever grateful and will always recommend you to everyone I know! 🙏🚘💙
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I could give negative stars, I would.
I could give negative stars, I would. This place runs on smoke and mirrors. They talk a good game—flashy smiles, fast talk, and promises that evaporate the moment you sign. I was sold a “certified” vehicle that turned out to be a rolling headache: suspension creaks, electrical glitches, and a mystery leak they swore was “normal.” Their service department? Ghost town. Calls ignored, appointments pushed, and when I finally got in, they tried to upsell me instead of fixing the issue.
I could give negative stars, I would.
I could give negative stars, I would. This place runs on smoke and mirrors. They talk a good game—flashy smiles, fast talk, and promises that evaporate the moment you sign. I was sold a “certified” vehicle that turned out to be a rolling headache: suspension creaks, electrical glitches, and a mystery leak they swore was “normal.” Their service department? Ghost town. Calls ignored, appointments pushed, and when I finally got in, they tried to upsell me instead of fixing the issue.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
🚨 BUYERS BEWARE – THIS PLACE IS A TRAP 🚨 If you
🚨 BUYERS BEWARE – THIS PLACE IS A TRAP 🚨 If you are reading this review because you’re thinking about buying from this place, STOP. Run the other way. I don’t care how cheap the car looks, how smooth the salesman sounds, or how desperate you are—you will regret it the second you hand them your money. I paid $13,000 cash for a Jeep here, and within 48 hours it was a disaster. Shocks blown, AC dead, vents blowing smoke, charging ports useless, leaks underneath—it was basically junk disguised as a car. The salesman Ahmed lied straight to my face, promised everything would be “fixed,” and delivered nothing. Once I drove off the lot, they ignored every call, every email. They don’t stand behind anything they sell. And it’s not just me. Look at the reviews. They don’t defend themselves because they can’t—because every word against them is true. All they do is heart the comments or reviews basically laughing in your face Their whole lot is filled with broken cars they patch up just enough to trick the next victim. ⚠️ Don’t fall for it. Don’t waste your time. Don’t waste your money. If you buy here, you’re not getting a deal—you’re getting robbed. There are honest dealerships out there. This is not one of them. Trust me: walking away will be the smartest decision you ever make.
🚨 BUYERS BEWARE – THIS PLACE IS A TRAP 🚨 If you
🚨 BUYERS BEWARE – THIS PLACE IS A TRAP 🚨 If you are reading this review because you’re thinking about buying from this place, STOP. Run the other way. I don’t care how cheap the car looks, how smooth the salesman sounds, or how desperate you are—you will regret it the second you hand them your money. I paid $13,000 cash for a Jeep here, and within 48 hours it was a disaster. Shocks blown, AC dead, vents blowing smoke, charging ports useless, leaks underneath—it was basically junk disguised as a car. The salesman Ahmed lied straight to my face, promised everything would be “fixed,” and delivered nothing. Once I drove off the lot, they ignored every call, every email. They don’t stand behind anything they sell. And it’s not just me. Look at the reviews. They don’t defend themselves because they can’t—because every word against them is true. All they do is heart the comments or reviews basically laughing in your face Their whole lot is filled with broken cars they patch up just enough to trick the next victim. ⚠️ Don’t fall for it. Don’t waste your time. Don’t waste your money. If you buy here, you’re not getting a deal—you’re getting robbed. There are honest dealerships out there. This is not one of them. Trust me: walking away will be the smartest decision you ever make.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We drove 3 hours to look at a car for our daughter only
We drove 3 hours to look at a car for our daughter only to get there and find out the front driver’s seat was taken out for repair, so we could not even test drive the car after driving all that way. We had checked the availability of the car the day before we made the trip. We found another car at the lot that we liked but it was extremely overpriced and the negotiations were a complete joke. This car lot owner does not believe in Kelley Blue Book. Another car we were interested in had a completely flat tire and was not drivable. We basically wasted an entire day on this awful experience. Tariq was nice but the owner was unreasonable. Do not recommend wasting your time here.
We drove 3 hours to look at a car for our daughter only
We drove 3 hours to look at a car for our daughter only to get there and find out the front driver’s seat was taken out for repair, so we could not even test drive the car after driving all that way. We had checked the availability of the car the day before we made the trip. We found another car at the lot that we liked but it was extremely overpriced and the negotiations were a complete joke. This car lot owner does not believe in Kelley Blue Book. Another car we were interested in had a completely flat tire and was not drivable. We basically wasted an entire day on this awful experience. Tariq was nice but the owner was unreasonable. Do not recommend wasting your time here.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
So far test drove a Honda and enjoyed it, will come back
So far test drove a Honda and enjoyed it, will come back on Monday to make the deal. They are pleasant to deal with.
So far test drove a Honda and enjoyed it, will come back
So far test drove a Honda and enjoyed it, will come back on Monday to make the deal. They are pleasant to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Really nice lot with amazing low mileage options.
Really nice lot with amazing low mileage options. A range of car models and years. Had a lovely conversation with my salesman about my options based on my needs in a car (1 hour drive to work daily), and got a 2016 Toyota Camry!
Really nice lot with amazing low mileage options.
Really nice lot with amazing low mileage options. A range of car models and years. Had a lovely conversation with my salesman about my options based on my needs in a car (1 hour drive to work daily), and got a 2016 Toyota Camry!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Clean & well-organized dealership.
Clean & well-organized dealership. There was no wait time to buy my truck, which I really appreciated 👍 Thanks to Auto House!
Clean & well-organized dealership.
Clean & well-organized dealership. There was no wait time to buy my truck, which I really appreciated 👍 Thanks to Auto House!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Was greeted warmly and listened to carefully at Auto
Was greeted warmly and listened to carefully at Auto House Motors, with a smooth and transparent finance process leading to my purchase of a 2014 Jeep Grand Cherokee.
Was greeted warmly and listened to carefully at Auto
Was greeted warmly and listened to carefully at Auto House Motors, with a smooth and transparent finance process leading to my purchase of a 2014 Jeep Grand Cherokee.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
