Sterling McCall Chevrolet

We had to return twice for a good price but it was worth it. We had a trade-in and was treated fairly. Jose was very helpful, patient, informative, and courteous. Hei is Awesome!! Our salesperson Clint handled the numbers and worked the deal. Lunch was Chick FIL A

This dealer did poorly, the people who work on financial, they should let you know what papers and bills that you need. Not in last minute or tell you one week that you are missing important papers and you should not have taken out the veichle out of the lot.

I had a great experience at Sterling McCall. Mr. Jarrod was super easy to deal with in the sales department. The building was neat and clean. Very professional team at Sterling McCall Chevrolet. Would recommend to others

I wanted to take a moment to share my recent and ongoing experience with your service department in hopes that it leads to improved consistency and customer care. I have visited this dealership multiple times and have consistently faced challenges when trying to use my Ally maintenance plan—despite it being a third-party plan provided directly by GM. I’ve even been turned away for something as simple as a nail in my tire, even though I have roadside coverage. Prior to my most recent visit, I called twice to confirm that there would be no issues using my Ally plan for an oil change. I was assured both times that the Service Manager had been notified. I also opened a case with GM, where I was told the Ally information is accessible in the system, and that I did not need to physically bring any paperwork. Due to my previous experiences, and in an effort to avoid further issues, I brought my father with me. As a young female, I have noticed a stark difference in how I’m treated when alone versus accompanied—and unfortunately, this visit confirmed that. The service consultant resolved the Ally details in just a few minutes and even offered helpful tips for future visits. We had a pleasant exchange, and he told me I could consider him my point of contact going forward. He followed up with three updates during the inspection, which was reassuring. However, when I returned to pick up my truck just four hours later, he approached me and said, “How can I help you?” as if we’d never spoken. That moment was disheartening. I understand that service teams are busy, but that interaction made me feel like just another number—yet again. As someone who also works in customer relations, consistency, attentiveness, and follow-through are things I truly value. These ongoing experiences have led me to question whether I made the right decision choosing Chevrolet over Ford or Ram. While Chevrolet of Sugar Land always treats me with kindness and attentiveness, the distance makes it difficult to visit regularly since I live in Spring. I hope this feedback is received constructively, and that it helps improve the experience for other customers going forward.

Very professional and courteous people very informative and helpful Kenneth myers keeps you informed about your vehicle and what's being done to it so their will not be any surprises when you get your bill

Syquoia was professional and kind. She was very prompt when I pulled up. Service was less than a hour and half. Much appreciated it! The dealership was nice and clean very welcoming! Easy to find! Good location and safe.

Went in because I got a recall letter in the mail. I ended up leaving my car for a day. They worked on it fast.

Ninete got me in and out in 3 hours. Very satisfying! I don’t recall a bad experience at McCall.

Ninete provided me with an exceptional service from beginning to end. She was very pleasant to work with. I couldn’t say I was more happier with the experience.

Brad Lafferty was accommodating in every way made the service go smoothly and easily. It?s CSR?s like this that do make a difference at a dealership. I will be back.