Reviews
Write a reviewHORRIBLE EXPERIENCE
Several days prior to making a 2 hour drive to this dealer, we called them about the specific car we were looking at on their site and they told us over the phone that they would work with us on the out-the-door price. The day before making the trip we called again to make sure they had the car still, which they did. We make the drive on a Saturday morning, but when we get there the car is inside the showroom and the outside doors are completely blocked by other cars parked bumper to bumper, and the salesman said we couldn?t test drive it because he?d have to move 15 cars to get it out! I?m sorry, what kind of dealer doesn?t have a car ready when they know someone is very interest and wants to come look at it??? We gave them several days? notice. So we sit down to talk about the price, but by the time they got done with taxes, fees, and their $1,450 dealer fee (what??) the out-the-door price was $3,000 more than the price of the car. We reminded them they told us over the phone before we committed to driving 2 hours that they?d work with us on the price. They would not budget a PENNY! Not even on the stupid dealer fee, let alone the base price of the car. We were ready to write a check at that moment for 100% of the price if they worked with us, but the salesman said they wouldn?t negotiate the price now because they wouldn?t make money on financing. Oh, and by the way, they only spoke Spanish, so my husband was corresponding with them the whole time while I sat there. Things got heated and we ended up walking out of there. Waste of time, gas, and energy. DO NOT BOTHER WITH THIS DEALER!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
DONT WASTE YOUR TIME!
They can't even speak English correctly & the picture of the vehicle that was online was nowhere like the 1 in person! Also on ad it said "NEW PAINT JOB" haha maybe by a 2 year old. Don't ask questions over the or in person either way they don't know! This place is a joke!
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
ELIZABEHT GONZALEZ
WHEN BUYING A VEHICLE WILL RECOMMEND THEM G & R AUTO SALES REALLY APPRECIATE YOU AS A CUSTOMER IS A PLACE WHERE YOU MAKE YOU VERY WELL
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
ALEJANDRO RODRIGUEZ
THANKS TO G & R AUTO SALES AND THE SELLER THAT I ATTENDED REINIER GARCIA VERY PROFESSIONAL AND ABOVE ALL VERY PATIENCE, TRULY GRATEFUL ME TIRED OF WALKING FOR MANY BIG DEALER AND MONBRE AND G & R ME FELT AT HOME NOT AS IN OTHER PLACES WHERE ONLY YOU NUMBER ONE MORE ONCE AGAIN THANKS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Fernando Sanchez
Truly I am very satisfied with my car buying obtube q in G & R Auto Sales where I was treated very well truly very good experience especially recommend the seller who took my jerry Nunez
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase