Marin County Ford

The staff is great. My truck was there for 8 days due to the axel and that it was going between 2 different repair guys due to unforeseen circumstances that the main repair tech had to be gone for a few days. Love the staff!

Great first time experience with new Escape. Pick up service was so convenient. Thank you

I’ve been servicing my cars at Marin County Ford for many years and will continue to do so

They always take excellent care of us and our vehicle! I would recommend them to anyone!

The interior of my car was left filthy ( floor boards, seat backs, headliner) and ripped the headliner!

original internet price was $24938 when I fist looked at this truck, day or two latter raised to $25099. Ok, so contacted dealer to inquire, said would get with my bank and get back to them next day or two. I did so, said i would purchase truck at $25099, and would make arrangements for shipping. That is when salesman Jerimie said there were additional dealer add on fees. So I told him would not be interested. Additional fees amounted to roughly $2400 plus or minus. I feel this is false advertising, which was a waste of my time and my banks, they had paper prepared and ready to sign and send check.

I just took delivery of my new Ford Bronco from Marin County Ford, and the entire experience was incredible from start to finish. John Preston (GM) went above and beyond helping me with the build and ordering process — and gave me a fantastic price. Jason Rosetti (Parts Manager) was a huge help sourcing aftermarket parts and making sure everything I wanted was available and ready to go. Glenn Ross (Sales Consultant) kept me in the loop every step of the way, updating me on shipping and even texting photos as soon as the Bronco came off the transport truck (he knew how excited I was!). Just a genuinely great guy to work with. Big shout-out to the service team, who handled my cat-back exhaust and Ford Performance Tune installs in record time so I could get behind the wheel right away — the work was flawless. And finally, Choy Saechao (Finance Manager) saved me another 1.5% on my financing compared to my credit union and had me in and out of F&I faster than I thought possible. I can’t speak highly enough of the whole Marin County Ford team. The dealership made all the difference — professional, transparent, and truly customer-focused. If you’re considering a new Ford, this is the place to go.

Great place all around from dropoff to pickup! A-plus communication, customer service, and efficiency.

All was good. They treated me like family. I am thankful. Everyone that I spoke with were kind and informative. I feel good about the deal that was made. What I’m trying to say is that I left the Ford in Novato ca. feeling good about my new truck. Didn’t feel cheated or pushed. The salesperson and the finance manager were patient and made sure that I was okay with all that we talked about. Thank you representatives of Ford of Marin in Novato, ca.

Was able to get an appt within a few days, and Luis Carrillo took great care of informing me of progress on the repair.