Reviews
Write a reviewGreat Service
The service department is great, scheduling is very easy and service is quick. I love that they open early so I can get it done before work. And the cashier was very helpful and nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service by the right people
Fast friendly service and people who know your vehicle inside and out. Definitely going back for my car service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Customer Service
Nice, friendly, professional staff. Quick service. Excellent quality of service. Might purchase next vehicle at this establishment. I took my Mazda in for service vs purchasing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dancing in the rain
Customer service was great. I was comfortable speaking with both reps. Loved the car wash so very personable and courteous
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Friendly staff and very quick. When oil change is needed they are willing to take you back to work. When im waiting for my oil change they are very attentive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
It's the first time I meet the gentleman who helped and and he was great! Excellent customer service skills and personality. It's been the best visit I've had so far.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great car, great price, paperwork rusty
the car was as advertised, at a price less than the market in Houston. You understood I was taking a risk flying down there to get it and you covered most of my airfare.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
The attention to all details and the courtesy wash for my suv was awsome, keep up the hard effort. It would be nice to have sanwiches.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I went in thinking I was going to get a great deal, but i...
I went in thinking I was going to get a great deal, but i knew it was too good to be true. After going through all the numbers we finally sat down to talk to the finance lady.Everything was going great except for the constant repeating of her"are you sure, are you sure, are you you don't want to give us a couple grand for the extended warranty". Finally we started to sign the last papers until I saw the final price. almost 4000 over what we had talked about before. We thought it was an error, and asked them. Turns out they changed our price back to the MSRP. They couldn't get the dealer we talked to in the office after asking them to bring him in. She leaves and bring in the Sales Manager Joe Saldana. We sat there thinking everything was going to get fixed, nope. After we explained what happened he starts to pull out the first price which is the MSRP. He starts talking to us as if were stupid little kids and he even had the nerve to call me mijito. I was not treated with respect and he wouldn't even hear what we had to say. All he said was "Well you don't have to buy the car if you don't want to", in an upset tone. So we left. MAKE SURE YOU ASK FOR THE FINAL PRICE before they get you in the hole. Don't fall for their MSRP price either. Horrible experience in buying my second car.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Very bad service after purchasing several vehicles from...
Very bad service after purchasing several vehicles from this dealership. When I decided to buy another vehicle they did not help me. Because of their poor attitude I went and purchased a vehicle at Frank Smith Hyundai. Now I've been at it with these two individuals to try to get my refunds for the warranties that were not used and I have been getting the run around for about 3 months. DO NOT GO TO THIS DEALERSHIP. Everything is fine and nice up until you sign. After that good luck.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car