Reviews
Elantra
I purchased a new Elantra for my daughter. David Warner was an excellent sales person. I will recommend him to my friends and family. When I purchase my next car I will ask for David.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Highly satisfied
I came in to get a new updated car and left with so much more. All the staff were friendl and helpful. I have already told serval about your establishment and plan on spreading the word more, due to my very high satisfaction from my business deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
I had a great experience and couldn't be happier. Rudy was extremely helpful and not pushy. He was very accommodating for my twin daughters as well. I would recommend Fitzgerald to anyone looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
The salesman (Duncan) was outstanding. As was the financial rep. (Albert). They went over and above there jobs.. Never pushed us. Answered questions and if didn't have the answer went and got the correct answer so we were never giving false information by anyone..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Second Vehicle
The staff is wonderful to work with! Shawn Curto was very patient with us during the process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy you had a pleasant experience at our dealership with Shawn! Feel free to stop by if you need any assistance in the future!
Call before you go.
The vehicle I came in to look at was advertised as a 1 owner no accident vehicle, it turns out it had three owners and one accident. They handed me the car fax so they weren't hiding it, but it was not what was advertised. Still tried to buy the vehicle but they wouldn't reduce the price so we couldn't make a deal.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, Fin. Thank you for sharing your experience with us. I'm sorry to hear about your frustration. Can you please send us your name and contact information to socialmedia@fitzmall.com? I would like to get a manager in touch with you. We look forward to hearing from you.
car shopping
they was very nice on the phone and was willing to help me find what i was looking for
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Purchase of Mercury Sable 2003
I needed another car because my car was totaled. The dealership was recommended by my mechanic who works on my cars. The salesman was very helpful and drove me to the mechanic's place of business and waited while he went over my future purchase . He also picked me up at my house when I decided to purchase the car. Being a recent widow and never having to make a decision on my own he and the dealership put my mind at ease and took care of the paperwork. I would highly recommend both Fitzgerald and my salesman Dan Stockdale.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy Customer
I purchased my 2010 Genesis from The Outlet at the beginning of January and I was pleased and excited by my experience and my vehicle!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was so very impressed by this dealership. They took the...
I was so very impressed by this dealership. They took the time to listen to what kind of vehicle I was looking for. They worked to help me stay within my budget. They were not pushy. They were open, honest and forthcoming about each vehicle I asked about. Not only did they help me find a SUV that I love, but my payments ended up being much less than expected! These guys rock and I look forward too giving them my business again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car