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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Got the car of my dreams !

I've not really financially been stable enough to ever buy a newer reliable vehicle on my own. Something that wasn't already in bad condition that I was gonna waste money on, but the day I bought my new car (new to me) I felt such accomplishment and Auto Star made it happen!!!! I have poor credit, and was never able to be on any loan, Shane and Ethan made it happen!! Couldn't be More pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tiffany Mills

I work at the American red Cross and spend alot of time in my car so with winter approaching I was searching for a good car with 4 wheel drive and low miles. I loved a car that was out of my budget so I told shane what I was looking for and he put me in a car that is even better! He took the time before I signed to inspect the car and make sure it was clean and let me test drive it two times to make sure I would love it. It has been a week since I bought it and I am loving the car and shane has contacted me to ask how my car is doing. I had a great first car buying experience and would recommend to any of my friends to go see shane at auto star!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shane And Evan the dynamic duo!

These guys are great! Excellent customer service and I am recommending Auto Star to everyone who needs or desires a good new or used car. Man I look good in my new ride! Thanks guys!!! See you soon with another valued customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shane King is the man!!!

If your looking for a new vehicle go to Shane. He will help you in any way he can. He treated us with great hospitality and we will recommend him to everyone in need of a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shane is your go to guy ;)

If you are looking for a new vehicle, go to autostar in Sylva and ask for Shane. He really does do everything he can to get you approved. We couldn't be happier with our salesman and the transaction. They even took our trade in with no hassle. We are now new car owners for the first time & we love love love our new jeep patriot and all its extras.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shane did a great job assisting me with my trade-i

Shane did a great job assisting me with my trade-in. It was a quick and painless process. Great customer service. They went above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The easiest car buying experience ever.

The team at AutoStar were professional and knowledgeable. From my first chat with Katherine on line to my driving my car off the lot everything went smoothly. Ray & Adam helped me get the vehicle down to Polk County. Great service from AutoStar!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AUTO STAR ROCKS NEED CAR GO SEE SHANE KING!!!

Autostar worked hard for my business, now I have a new car that my family fits in and has a warranty too. It's a five star business I recommend you go and ask for Shane King for the best deal and outstanding service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service!

Randy, the salesman, is very friendly and helpful. Excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2nd car from Autostar

Satisfied with experience. We were treated with respect and sales staff worked to meet our needs. This was our second purchase from AutoStar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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