Reviews
Jason Johnson helped my family buy a Taos for my first
Jason Johnson helped my family buy a Taos for my first car and he was great, he wasn’t too pushy and he was knowledgeable.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how Jason did. It is our genuine pleasure to serve you. We hope you have a great day!
Kaci and Coleman are the best.
Kaci and Coleman are the best. Ask for them where you go to Hendrick Vw
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Timothy, we really appreciate your feedback! We are glad to know that we provided such a wonderful experience. If there is anything else we can do for you, we will be happy to help!
I am always well taken care of whenever I have my car
I am always well taken care of whenever I have my car serviced. The service staff is very friendly and helpful. Melissa Paige is the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ernestine Overton, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Nate was awesome.
Nate was awesome. Super personable, knowledgeable and not at all high pressure sales. He helped me find the car I loved and made everything super easy. Thank you again Nate!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mandy Green, thanks for your praise and kind comments about Nate and our team. And CONGRATULATIONS on your new vehicle! Thank you again for the great review!
We had a great time out at the dealership today!
We had a great time out at the dealership today! Kaci was super knowledgeable and helped us get our brand new Atlas Cross Sport! Definitely recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your sales experience with Kaci! We are so pleased she went above and beyond for you, deserving your 5 Star Review! Congratulations on your new Atlas Cross Sport and thank you for choosing Hendrick VW of Concord!
We came in today to look at an Atlas.
We came in today to look at an Atlas. Kaci was very patient with us and answered all of our questions. She walked the lot with us and worked to make sure we were comfortable with our choice. She gave us time to talk without sales pressure and was very respectful. I would recommend if you are in the market go to Hendrick Volkswagen and ask for Kaci. She and Andy make a great team. Thank for a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stacy, thanks for your praise and kind comments about Kaci and our team here at Hendrick VW of Concord. Your kind words and recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Haley has helped me twice with various issues with my
Haley has helped me twice with various issues with my car. On my last visit, she went above and beyond to help get everything covered under warranty- something another VW dealership wouldn’t look into. She is a such a joy to work with and I will always call her for any service needs I have. Thank you, Haley!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rachael, we're so glad that we were able to go above and beyond your expectations! Haley is amazing & definitely knows her stuff!! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Very friendly staff.
Very friendly staff. Very clean facility! I have been multiple times and never had bad service. Michelle in the service center was excellent and professional!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Josh, we are so pleased you enjoyed your visit to Hendrick Volkswagen of Concord! Thank you so much for your kind words. Have a fantastic day!
Nate was an amazing salesman.
Nate was an amazing salesman. He was kind and very caring! He went out of his way to let us look at multiple cars! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Madison Martinez, thanks for your praise and kind comments about Nate. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!
Saw a car online and came to VW Concord, Nate helped a
Saw a car online and came to VW Concord, Nate helped a bunch and answered all my questions. Decided to hold off but will be back and definitely will refer friends/family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Kindra, thank you so much for your high rating! We hope you have a great day and look forward to seeing you soon!