Reviews
Exceptional
I am always taken care of in a timely manner All staff appear to be friendly courteous and professioonal I have never experienced and difficulty when o come in
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and Pleasant Experience
This was a very smooth process from beginning to end. Most specifically I would like to give high praise to my salesman, Russell Stonework. Also, a special thanks to Christie Weldon (who referred me directly to Russell). Both Christie and Russell, were extremely genuine and true professionals.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional and friendly
Always helpful and professional. Always eager to go the extra mile. Explained service in detail. Would highly recommend to future buyer. I have consistently great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Timely and efficient
Service provided from the moment I stepped out of my car. Loaner car helped tremendously for allowing me to get my errands done while my car was serviced. Thanks for a pleasant experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Enjoyed the service and treatment that I received. Will definitely be back when my Mercedes needs servicing. They really make you that they want and deserve your business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
Great service the staff was professional from beginning to the end. I would definitely recommend the service department to all I know that drives a Mercedes Benz, and I will definitely remain a client with the company
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great customer service
Mercedes-Benz of Collierville is a fantastic dealership. Service is excellent and the showroom and waiting room are clean, comfortable and pleasant. Service writers are knowledgeable and easy to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service...40,000mi
Friendly, easy to work with! Mercedes-Benz...what to expect....top workmanship. On time service...nice waiting area. Nice working with Brady and visited with the Sales Manager, John Creel.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and fast
Keeps my car running like new. Brady was excellent. The most annoying thing about getting my car serviced is the phone calls, texts and emails I get after the service is done. If I was unhappy with the service you would know it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Servicing SLK250
After a multi-thousand dollar service that I had, my vehicle has not even been vacuumed inside. This is a conventional practice at other dealerships.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase