Watsonville Cadillac GMC

My wife and I just purchased a used, Cadillac Escalade... 2021... The experience from start to finish was first class. Joseph Gudgel was my Service Consultant and Joe Lopez was the general manager who made the magic happen. No smoke or mirrors... it was a transparent process and first class from start to finish. I can tell you at the age of 44 it was the best car buying experience of my life. REALLY LOVE THESE FOLKS, drove down from NAPA CA to meet with these folks.

they were fine, let me do a test drive. will follow up with them later.

I had a nice chat with someone and they answered all my questions, addressed my concerns and didn't pressure me!

I did receive a prompt, though unsatisfying answer to my question of a vehicle's value. .

Watsonville GMC is, by far, the best dealership I’ve ever worked with. I recently bought a 2021 Chevrolet Bolt EV from them, and even though the entire process was done remotely, it was handled with a level of care and professionalism that truly exceeded my expectations. Ramiro, my sales consultant, made the remote process feel effortless. He provided me with detailed videos, photos, and clear explanations that made me confident in my decision, even from miles away. His responsiveness and dedication ensured that I had all the information I needed without ever feeling rushed or uncertain. Blake, the sales manager, was fantastic. He made sure all the documents were accurate and easy to understand, which gave me a lot of peace of mind. On top of that, he helped me secure a free warranty on my car, which was a really generous bonus. It showed that they weren’t just focused on closing the deal—they wanted to ensure I was completely satisfied with my purchase. Joe, the general manager, also played a key role in making sure everything went smoothly. He personally made sure I got a Certified Pre-Owned warranty for my Bolt EV, which added even more value and security to my purchase. Joe’s involvement made it clear that the whole team was committed to making this a positive experience. The cherry on top was the delivery. Watsonville GMC arranged to have my new car shipped directly to my door in Oxnard, CA, over 300 miles away!! The car arrived right on time and in perfect condition, exactly as described, making the entire experience seamless from start to finish. I’m thrilled with my 2021 Chevrolet Bolt EV and the exceptional service I received. On top of everything, I saved a significant amount compared to other dealerships. Ramiro, Blake, Joe, and the entire team made buying a car remotely not just easy but genuinely enjoyable. If you’re looking for a dealership that truly values its customers, I highly recommend Watsonville GMC. They exceeded my expectations, and I couldn’t be happier with my purchase. 😊

Watsonville GMC is, by far, the best dealership I’ve ever worked with. I recently bought a 2021 Chevrolet Bolt EV from them, and even though the entire process was done remotely, it was handled with a level of care and professionalism that truly exceeded my expectations. Ramiro, my sales consultant, made the remote process feel effortless. He provided me with detailed videos, photos, and clear explanations that made me confident in my decision, even from miles away. His responsiveness and dedication ensured that I had all the information I needed without ever feeling rushed or uncertain. Blake, the sales manager, was fantastic. He made sure all the documents were accurate and easy to understand, which gave me a lot of peace of mind. On top of that, he helped me secure a free warranty on my car, which was a really generous bonus. It showed that they weren’t just focused on closing the deal—they wanted to ensure I was completely satisfied with my purchase. Joe, the general manager, also played a key role in making sure everything went smoothly. He personally made sure I got a Certified Pre-Owned warranty for my Bolt EV, which added even more value and security to my purchase. Joe’s involvement made it clear that the whole team was committed to making this a positive experience. The cherry on top was the delivery. Watsonville GMC arranged to have my new car shipped directly to my door in Oxnard, CA, over 300 miles away!! The car arrived right on time and in perfect condition, exactly as described, making the entire experience seamless from start to finish. I’m thrilled with my 2021 Chevrolet Bolt EV and the exceptional service I received. On top of everything, I saved a significant amount compared to other dealerships. Ramiro, Blake, Joe, and the entire team made buying a car remotely not just easy but genuinely enjoyable. If you’re looking for a dealership that truly values its customers, I highly recommend Watsonville GMC. They exceeded my expectations, and I couldn’t be happier with my purchase. 😊

Outstanding service and sales department. I have been buying from and servicing vehicles with Watsonville Cadillac GMC for years. Thank you team Watsonville Cadillac GMC!

In and out quick! In less than an hour. Customer service at it?s greatest. Complementar drinks in the waiting room. Service with a smile .

We?ve been with WATSONVILLE GMC for over a decade?all I can say is ? It?s been a wonderful ride!!! Our heartfelt thanks to Joe Gudgel for literally ?going the extra mile? for us no matter the situation..generous with his time and expertise. Adam is our Service Warrior? it is an incredible feeling knowing your family?s safety on the road is in the best of hands, with people you trust. Thank you Adam, thank you to the entire Service Team?We are beyond grateful for your hard work and gentle care? Jefrey..Blake.. it?s been 7 months of sheer heaven with our new YUKON XL ..and we are holding you both personally responsible!! :) Our Very Best To You All!! Tamara,Matthew&Michael

Venessa Schmoe was a pleasure to work with proving courtesy and friendliness mixed with product knowledge works better than pushiness and aggressive sales. The only reason we didn’t buy the car was that we found one with thousands of dollars worth of features we didn’t need and would probably never use.