Reviews
I receive great customer service, Ashley Martinez, you
I receive great customer service, Ashley Martinez, you did a great job, see you next time
I receive great customer service, Ashley Martinez, you
I receive great customer service, Ashley Martinez, you did a great job, see you next time
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Fast and friendly service it was a great visit and
Fast and friendly service it was a great visit and experience especially from Randy Q.!
Fast and friendly service it was a great visit and
Fast and friendly service it was a great visit and experience especially from Randy Q.!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Micaela, we're happy to hear you had such a positive experience with Randy! Feel free to reach out to us if you need anything. Have a wonderful day.
You did pretty good.
You did pretty good. You need more women working in your dept. Good job, better job than most, why why why why why why why why
You did pretty good.
You did pretty good. You need more women working in your dept. Good job, better job than most, why why why why why why why why
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
sal was the best!
sal was the best! continued to check in with me and let me know the duration. i?d choose sal as my advisor every time now because he is just so helpful and very kind.
sal was the best!
sal was the best! continued to check in with me and let me know the duration. i?d choose sal as my advisor every time now because he is just so helpful and very kind.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding service rep.
Outstanding service rep. Excellent waiting room! Service was done in a timely manner. Food and drinks were provided! I will recommend this location to others!
Outstanding service rep.
Outstanding service rep. Excellent waiting room! Service was done in a timely manner. Food and drinks were provided! I will recommend this location to others!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Courteous and friendly staff in the service department.
Courteous and friendly staff in the service department. Work done quickly. Clean and comfortable waiting area.
Courteous and friendly staff in the service department.
Courteous and friendly staff in the service department. Work done quickly. Clean and comfortable waiting area.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I highly recommend servicing at this location - they are
I highly recommend servicing at this location - they are incredibly communicative, fair, transparent, and efficient. They get work done quickly and provide exceptional customer service.
I highly recommend servicing at this location - they are
I highly recommend servicing at this location - they are incredibly communicative, fair, transparent, and efficient. They get work done quickly and provide exceptional customer service.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I was greeted in a timely manner.
I was greeted in a timely manner. My concerns were addressed with expertise. I like being able to have my vehicle serviced by one facility, in which the service history is well known. The Lead Service Technician was very helpful.
I was greeted in a timely manner.
I was greeted in a timely manner. My concerns were addressed with expertise. I like being able to have my vehicle serviced by one facility, in which the service history is well known. The Lead Service Technician was very helpful.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I originally came in to have my car serviced.
I originally came in to have my car serviced. Ashly is awesome to work with. While waiting I was looking at the used cars. Jared asked if he could help me and got info on a car that caught my eye. Thanks for not being high pressure and respecting my decision to take time to look over my finances, etc.; still on the fence but will look at it again with my daughter.
I originally came in to have my car serviced.
I originally came in to have my car serviced. Ashly is awesome to work with. While waiting I was looking at the used cars. Jared asked if he could help me and got info on a car that caught my eye. Thanks for not being high pressure and respecting my decision to take time to look over my finances, etc.; still on the fence but will look at it again with my daughter.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I purchased my car elsewhere, but to me, it made no
I purchased my car elsewhere, but to me, it made no difference. John, the service manager and Zane, my service advisor, were terrific, as they had to follow up with Kia corporate to make sure the right parts were ordered and installed. I appreciate their hard work.
I purchased my car elsewhere, but to me, it made no
I purchased my car elsewhere, but to me, it made no difference. John, the service manager and Zane, my service advisor, were terrific, as they had to follow up with Kia corporate to make sure the right parts were ordered and installed. I appreciate their hard work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to John and Zane here at Kia of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!