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Jay Hatfield Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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April 2023

Jay Hatfield is top notch and so is Dakota. They were able to get my family and me back on the road very quickly and sufficiently. Blessings come in all forms and thank you all for your help.

April 2023

Jay Hatfield is top notch and so is Dakota. They were able to get my family and me back on the road very quickly and sufficiently. Blessings come in all forms and thank you all for your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best place for new or used vehicles hands down.

Great place with great service. My 2nd time here. Need help ask for Bryan Thorpe. He will help you get what you want. They will work with you and answer any questions you have.

Best place for new or used vehicles hands down.

Great place with great service. My 2nd time here. Need help ask for Bryan Thorpe. He will help you get what you want. They will work with you and answer any questions you have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Will not get good customer service

Incompetent techs and service managers! Scammers and liars. The service manager Matt even told me “if you are wanting good customer service, you’re not going to get it from me, I’m too busy.

Will not get good customer service

Incompetent techs and service managers! Scammers and liars. The service manager Matt even told me “if you are wanting good customer service, you’re not going to get it from me, I’m too busy.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thanks Don and all the people that work at Jay Hat

I've done. business with Jay Hatfield before and. every time it's been a rewarding experience and I've always worked with Don he's never let me down he's honest and trustworthy and caring so thank you again Don your the best thank God for you Don and the good people who truly care Jay Hatfield Chrysler in Frontenic KS . Merry Christamas

Thanks Don and all the people that work at Jay Hat

I've done. business with Jay Hatfield before and. every time it's been a rewarding experience and I've always worked with Don he's never let me down he's honest and trustworthy and caring so thank you again Don your the best thank God for you Don and the good people who truly care Jay Hatfield Chrysler in Frontenic KS . Merry Christamas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Massage therapist

Bryan and Jason helped my husband find the right truck. Deal was fair and we are glad to do business in our home town. Thanks so much!

Massage therapist

Bryan and Jason helped my husband find the right truck. Deal was fair and we are glad to do business in our home town. Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Public Lands Manager

Bryan Thorpe was excellent help in assisting me with the purchase of my new truck! I give Jay Hatfield team 5 stars! I would do business with the Hatfield team again if I have the opportunity!

Public Lands Manager

Bryan Thorpe was excellent help in assisting me with the purchase of my new truck! I give Jay Hatfield team 5 stars! I would do business with the Hatfield team again if I have the opportunity!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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J. Simpson

Was one of the best buying experience I've ever had. It was quick and easy paperwork, they detailed and filled it up. Matt was very knowledgeable about the Jeep and took time to show us all the options and helped us set up every thing for my 72 year old mother. Thanks

J. Simpson

Was one of the best buying experience I've ever had. It was quick and easy paperwork, they detailed and filled it up. Matt was very knowledgeable about the Jeep and took time to show us all the options and helped us set up every thing for my 72 year old mother. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Side by Side

5 star customer service! Craig was amazing! He went the extra mile to find us exactly what we wanted! Craig made our first side by side purchase a great success!

Side by Side

5 star customer service! Craig was amazing! He went the extra mile to find us exactly what we wanted! Craig made our first side by side purchase a great success!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Best car buying experience!!!

By far the best experience buying a vehicle. Jason is like the Jordan of finance and Brian the Pippen of sales. Seamless for start to finsh

Best car buying experience!!!

By far the best experience buying a vehicle. Jason is like the Jordan of finance and Brian the Pippen of sales. Seamless for start to finsh

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful Place to go if looking for a new vehicle

I definitely recommend going to Frontac and ask for the agent Don, he helped me out so much buying my first car off of a lot, explained everything, showed me everything I needed to know. Made it great easy experience for me!

Wonderful Place to go if looking for a new vehicle

I definitely recommend going to Frontac and ask for the agent Don, he helped me out so much buying my first car off of a lot, explained everything, showed me everything I needed to know. Made it great easy experience for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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