Reviews
Great
I give chicago auto place a 4* because my whole experience was smooth and i felt know pressure from my sales man Geno. most places the sales people are pushy and a bit annoying. not here though, Everyone here was Great. very happy with the purcfhase of my Audi Q7! Car is Great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy Customer
first of all i'm a very pleased customer!! very happy with the purchase i made here at Chicago auto place with Edgar as my sales person. Everyone was so welcoming and polite made me feel comfortable and not like your typical sales persons all pushy. So with that being said i will most definitely be recommending Chicago Auto Place to friends and Family. Oh and My vehicle is Excellent condition and was priced very well! very happy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Salespeople
Patient salespeople who are willing to work with you and allow you to feel comfortable in the car buying process. After all a reasonable process with courteous people in a welcoming environment, cars are spotless and well taken care of.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisfied Customer
Luis Was my salesperson. He was Great! from start to finish Luis was on the ball! The whole staff was so friendly and welcoming! I love the car I purchased! Truly Satisfied Customer! will recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Customer
From the moment i called all the way to the end of me purchasing the vehicle, my experience was Fantastic. Worked with Edgar on the purchase of my BMW X5! very satisfied customer will recommend to friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional
From the moment I walked in i was greeted with a hello and smiles all around The Chicago Auto Place has integrity, professionalism and is customer centric they go above and beyond for their customers to be satisfied from the choice of vehicles to the purchasing process to having ownership of the vehicle of your choosing and will work with you I mean really all credit types and their teamwork is impeccable they are an amazing family and now I’m blessed to be apart of The Chicago Auto Place family #FAMILYBLISS
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Horrible
Horrible they sold the car out after I left a deposit on it they were supposed call me back when they got another one like it they didn’t their dealership smells like nasty food I wouldn’t send anybody there
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Jorge
Jorge was great he expedited everything quickly and efficiently and very cordial. Jessica was a big help too trying to get my new plate I’m looking there again soon because of the people and the quality of the car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Crappy dealer
Horible service. Do not buy the maintenance package. They refuse to fix anything. They will help you buy a car but dont care about you once deal is done. Useless xxxxxxxx. Buy from a known dealer not this crap.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchase of 2007 Rang Rover
Worked with Luis Ortega on this purchase. He was very good to work with and helped me with the various details about the car. My experience was good with Luis’s experience a strong plus. He does his best to be honest in the sales process. My advice is to know what you want upfront. This is a high volume used car company. Find the best car for your needs and then work with this company. Do not expect high-touch service. They want to sell you a good car and move on.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car