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Boniface-Hiers Mazda

(912 reviews)
Visit Boniface-Hiers Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(912 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boniface-Hiers Mazda from DealerRater.

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Great service

As always I received great service. They took care of everything. They made my service experience very easy and did a great job. As usual it was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleasant experience

Our salesman, Daniel, was very pleasant to work with. He was very respectful and listened to our questions and concerns. We would do business with this salesman and dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Minimal Sales Pressure

Frankie and Kevin worked very hard to get to a bottom line number I could live with. As they can attest, I can be pretty picky but after some back and forth negotiation I left with a new CX-5 with a price at which I was comfortable. Also want to thank Pedro for spending time with me to find out how to update the navigation system.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased New CX-5

Bought a new CX-5 and was pleased with the buying process and the efforts that were made not to hard sell me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tom, Thanks so much for the 5 Star rating and the excellent feedback regarding the process of purchase without a hard sell. We appreciate the recommendation and thank you again for posting!

Mazda 3 2018

Jaime was very helpful , and informative. I stopped in to look at a used vehicle . I left with a brand new Mazda 3 for about the same price as the used vehicle I came to look at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jerome/Allison, Thank you for the recommendation and rating for our Mazda store. Appreciate the kind words regarding Jamie as well. Appreciate your post and so glad you are driving a new Mazda product...an excellent decision!

Routine Maintenance

Very speedy and thorough during my scheduled maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Leonard, Thanks so much for your rating and recommendation plus some excellent feedback. We certainly appreciate the post!

Pedro is a great Service Adviser

He was spot on on the cause, repair required and time of completion. I was totally satisfied! He is really good and I look forward to him servicing my car in the future. In

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fabulous

Daniel Bonanno was really fabulous. He listened and asked questions and we ended up with a car we really love. We went in to look at a certified used CX-5 and bought a new 2018 Mazda3 Hatchback! Perfect size for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Judith, Its so nice to see kind words for an associate like Daniel written with a recommendation and 5 Stars. Thanks so much for taking time to post a review to Cars.com!

My first service appointment.

It was my first service appointment and was treated very well. It also went quite quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ron, Want to Thank You very much for taking time to post a few kind words, a recommendation and a perfect rating for our Mazda store!

Great fast done right

Very friendly quick service and done right. Would recommend the service department Yes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

David, Your recommendation and rating are very much appreciated. Thank you for taking time to post it!