Mercedes-Benz of Lafayette

Chad was awesome! He took great care of me and my car. My car was ready in a timely manner. Love that they moved closer to me.

Pleasant experience. Everything was up front and honest. The car was ready and clean when I arrived. Multiple sales/MGMT persons helped. All documents were ready and accurate.

I have been buying cars from Moss Motors at the Surrey Street location over 20 years and have always used their service department. Now I have only 3 minute drive to the high tech showroom and service department on a Johnston Street location! Lester Jones has been the best sales friend and knows how to close the deal!

Refuses to refund unused portion of maintenance plan not used. Purchased 4 year warranty in 2015 and traded in January 2018. Only used twice. Refuses to refund unused portion stating its Mercedes policy. Sharon Moss, refund my money. You must have forgotten that customer feedback to friends and family and coworkers go a very long way. Stating that I would only get money back is to purchase another Mercedes and it will be applied to that vehicle is in my opinion just as crooked as you can get.

My wife and I had the best time buying our Mercedes from Moss. Jennifer Fann was great. She is a wonderful salesperson and we had a great experience. I would recommend this dealership to anyone looking for a Mercedes and great sales associates.

I’m always thrilled with my experience at Moss Motors. The wonderful team at Moss Motors are highly trained individuals with great service techniques. It’s always a pleasure to bring my vehicle there.

I am extremely satisfied with the service that my car received The reliability factor that contributes to the performace of my car is made possible with the competentence executed by Moss Motors Team members

Lacey was very knowledgeable and helpful in making our decision on which vehicle to purchase.Brian was very thorough and informative with familiarizing us with the vehicle of our choice.

All of the employees from Service to Sales at Moss Mercedes are great. They are all so nice and helpful and always take such good care of me.

Pleased with service. The loaner vehicle is helpful. The up-front information let’s a Customer know what to expect, without surprises. Very grateful this dealership is located close to residence.