Reviews
Sales staff was very knowledgeable and helpful. Kathy was...
Sales staff was very knowledgeable and helpful. Kathy was superb. This is our second experience of buying a new honda from Willey Honda and the staff just gets better. Thanks, Floyd and Sherrie
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was dreading buying a new car especially since a lot of...
I was dreading buying a new car especially since a lot of car dealerships only look out for themselves... However, I was super pleased with my experience at Willey Honda! Jeff helped me find the right car for my needs. He was very knowledgeable, got me a great deal on a new car and made my whole car buying experience very easy! I never felt like they were being pushy. I would recommend going to Jeff, and will buy my next car from him!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Every experience that I have had with Wiley Honda has...
Every experience that I have had with Wiley Honda has been fantastic. Let's take this week for example, I did not make an appointment for service and it was no problem at all. They took my car right in. I was gone for about an hour and I got a call from Jason that the car was ready. I went back to the dealership, presented my 10% off coupon and walked to my car. It was freshly washed and the service was done to perfection...as always! I think Jason is one of the friendliest people I get to deal with. He always greets me with a smile and the answer is always that they will get it done. I talk about Wiley Honda often with my peers as I think it is the best dealership I have ever worked with. When it comes time to buy a new car I will most likely buy from Wiley, but if I buy from another Honda dealer for some reason I will most definetly go to Wiley for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We drove to Bountiful, Utah to look at a Toyota SUV. On...
We drove to Bountiful, Utah to look at a Toyota SUV. On the way there, we decided to stop and look at a Honda CR-V. We took one for a test drive and were totally impressed with the way the vehicle performed and handled. We were also impressed by the way the sales person accommodated us without being pushy. We feel like the sales person gave us a really good deal on the vehicle, a good deal on the trade-in, and was very informative and helpful throughout the entire purchase. Overall we had an excellent experience at Willey Honda and have shared our experience with many friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Every time I go over to Willey Honda the people are very...
Every time I go over to Willey Honda the people are very kind and willing to help. It's nice to have a good place to take your vehicle to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, friendly and HONEST! Love Willey Honda! It is...
Fast, friendly and HONEST! Love Willey Honda! It is doubtful that I will ever return to the competition. Even for service. I live 10 minutes away from Garff's, but I gladly drive 40 minutes to Willey's.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience working with Pete Black. He was...
I had a great experience working with Pete Black. He was very considerate and not at all condescending. This was a unusual transaction with my brother helping with the transaction and my mother paying for the car. Pete was very understanding and very accommodating. Thanks Pete for making this work for me. It was a great graduation present. Lynda Paxton
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
When we decided to trade in our car, we needed something ...
When we decided to trade in our car, we needed something that was roomy, practical and with AWD. We found what we needed at Willey Honda when we elected to go with the Toyota Sienna. One of the key things that comes with the Sienna’s that we liked is the capability of using run-flat tires. When we began the buying process, we were under the impression the Sienna we were buying had run-flat tires on it, as were the sales staff since they had purchased it from another dealer. Therefore, we bought a van that we expected was equipped with run-flat tires. Fast forward 5 months to when I was performing the first tire rotation, I found out the tires on the van were actually NOT run-flats but basic tires. This was a big concern given these vans don’t come equipped with a spare tire, not to mention, it wasn’t equipped the way I purchased it. I proceeded to call my salesman back, not expecting much since a lot of time had passed and the deal was done but hoping for fair treatment. Much to my surprise, upon calling my salesman back, he remembered who I was, what I bought and many details of our deal. After explaining to him the situation, he agreed something should be done but was honest in telling me it was out of his control, so he directed me to his manager, Mr. Willey himself. After discussing the situation with Mr. Willey, he agreed there was a misunderstanding and accepted full ownership of resolving the situation for me. He worked with their local tire partner and week later, he had me come in and exchange the basic tires for run-flat tires…at NO COST to me! It’s hard to find business owners these days that are willing to accept responsibility and correct things, since this normally impacts profits and the bottom line. In addition, it’s hard to find people that are simply willing to “do the right thing”. After working with the guys at Willey Honda, I’m happy to report they did the right thing for me and treated me fairly. They were stand-up guys throughout the process. I’d highly recommend doing business with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They sold us a car with a bad engine, and we are into it...
They sold us a car with a bad engine, and we are into it $2000 in repairs. They also REFUSE to answer questions or help with anything after you've signed your paperwork. We have already gone through the hardship of a job loss, and a major car accident, and now we have to deal with the consequences of trusting Willey Deal, based on their reputation. Constant visits to the mechanic, and expensive repairs is a headache, not to mention we obviously overpaid for our car, since it was mechanically deficient. I will not go there again!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Betty, I would like to apologize for any incovenience or difficulties you have experienced with our dealership. We are committed to providing exceptional customer service and based on your review, I see that you did not experience this. Please let me know what questions you have that I can assist you with, and any issues that I may be able to resolve. Please contact me by email or phone, or provide your contact information, and I am happy to reach out to you. Thank you, Walker Willey New Car Sales Manager 801-295-4477 walker@willeyhonda.com
Willey one fair price is a LIE. They lied to me three...
Willey one fair price is a LIE. They lied to me three times all had a 500 dollar or more difference in the price the car was worth.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car