Reviews
After experiencing bad service at another local Audi
After experiencing bad service at another local Audi dealer I started using Hendricks Audi South Austin for service on my Q5, bought a A5 from then and continue to use them exclusively for my service needs.
After experiencing bad service at another local Audi
After experiencing bad service at another local Audi dealer I started using Hendricks Audi South Austin for service on my Q5, bought a A5 from then and continue to use them exclusively for my service needs.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Amber, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jax was terrific as my service advisor.
Jax was terrific as my service advisor. She was prompt to address my sensor issues on my new Q6 e-Tron, kept me up to date on the technician's progress over the nearly 2 hour process, and explained the findings and solutions to the problems....all fixed.
Jax was terrific as my service advisor.
Jax was terrific as my service advisor. She was prompt to address my sensor issues on my new Q6 e-Tron, kept me up to date on the technician's progress over the nearly 2 hour process, and explained the findings and solutions to the problems....all fixed.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Joe, we're happy you found our staff to be so supportive during your experience here at Audi South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Steve B.
Steve B. the service advisor was very helpful. Provided an amazing experience . Would definitely recommend!
Steve B.
Steve B. the service advisor was very helpful. Provided an amazing experience . Would definitely recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Angel, we're happy you found our staff to be so supportive during your experience here at Audi South Austin. Thanks for the recommendation, and have an amazing day!
Steve was very kind and helpful with my service visit.
Steve was very kind and helpful with my service visit. I’ve been to other dealerships before but Audi South Austin is the only dealership that makes sure you have a great experience!
Steve was very kind and helpful with my service visit.
Steve was very kind and helpful with my service visit. I’ve been to other dealerships before but Audi South Austin is the only dealership that makes sure you have a great experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Zachary, we're happy you found our staff to be so supportive during your experience here at Audi South Austin. Feel free to reach out to us if you need anything. Have a wonderful day.
This store is always a great help, especially Charles.
This store is always a great help, especially Charles. Even though we couldn’t resolve the issue this time, my service was done quickly and I look forward to seeing them again
This store is always a great help, especially Charles.
This store is always a great help, especially Charles. Even though we couldn’t resolve the issue this time, my service was done quickly and I look forward to seeing them again
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ulysses, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The recall took a little longer than anticipated, but
The recall took a little longer than anticipated, but Charles arranged to have my car delivered to me in an effort to make up for the delay. For that, they’ve earned my 5 stars.
The recall took a little longer than anticipated, but
The recall took a little longer than anticipated, but Charles arranged to have my car delivered to me in an effort to make up for the delay. For that, they’ve earned my 5 stars.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lauren, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very quick service.
Very quick service. Charles helped me out great with what I needed, and what I need next time I come. Thank you.
Very quick service.
Very quick service. Charles helped me out great with what I needed, and what I need next time I come. Thank you.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jenny, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Charles was efficient in the service of my vehicle, and
Charles was efficient in the service of my vehicle, and made sure my loaner was spotless before I took off. He even got some repairs covered under warranty for me. I will be back to see him!
Charles was efficient in the service of my vehicle, and
Charles was efficient in the service of my vehicle, and made sure my loaner was spotless before I took off. He even got some repairs covered under warranty for me. I will be back to see him!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Amazing experience all around.
Amazing experience all around. Go see John Bowyer in sales and Steve B in service!! Extremely efficient and respectful with time. The new show room is amazing.
Amazing experience all around.
Amazing experience all around. Go see John Bowyer in sales and Steve B in service!! Extremely efficient and respectful with time. The new show room is amazing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Irene, thank you for your kind review; we are happy to pass along your comments to the team here at Audi South Austin! Feel free to reach out to us if you need anything. Have a wonderful day.
I arrived without an appointment, and was in and out
I arrived without an appointment, and was in and out within a couple hours with a brand new tire. Steve met me at my car and took care of everything, kept me updated along the way. Could bot recommend Steve and South Austin Audi more!
I arrived without an appointment, and was in and out
I arrived without an appointment, and was in and out within a couple hours with a brand new tire. Steve met me at my car and took care of everything, kept me updated along the way. Could bot recommend Steve and South Austin Audi more!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jessica, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!