Reviews
Awesome customer service!
Awesome customer service! No pressure to buy, knowledgeable and able to answer all questions. Very professional, I will refer family and friends to check you out when looking for a new car. Thank you!
Awesome customer service!
Awesome customer service! No pressure to buy, knowledgeable and able to answer all questions. Very professional, I will refer family and friends to check you out when looking for a new car. Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tracey, thank you for your positive review of Waldorf Chevrolet Cadillac! We're glad you felt comfortable and informed. We appreciate your referrals and look forward to helping your family and friends!
I think Waldorf’s Chevy Cadillac Dealer is one of the
I think Waldorf’s Chevy Cadillac Dealer is one of the best dealers that I have had a pleasure to use. I like them so much about all my cars from I also own a 2024 Cadillac Escalade that I bought an order from you a 2025 Corvette 06 I bought purchase from there that’s how much I’m impressed with that dealership the good work to do and and they have never let me down text technicians sales personnel, finance personnel they all been great to me and I enjoy them. I would recommend that deal to any and everybody. I’ll just take my work go see for yourself the good work they do.
I think Waldorf’s Chevy Cadillac Dealer is one of the
I think Waldorf’s Chevy Cadillac Dealer is one of the best dealers that I have had a pleasure to use. I like them so much about all my cars from I also own a 2024 Cadillac Escalade that I bought an order from you a 2025 Corvette 06 I bought purchase from there that’s how much I’m impressed with that dealership the good work to do and and they have never let me down text technicians sales personnel, finance personnel they all been great to me and I enjoy them. I would recommend that deal to any and everybody. I’ll just take my work go see for yourself the good work they do.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support and trust, Tyrone! We love hearing from a loyal customer and hope your Cadillac Escalade is a joy to drive. We look forward to serving you again soon! - The Waldorf Chevrolet Cadillac Team
Waldorf Cadillac Service Department continues to
Waldorf Cadillac Service Department continues to disappoint. I have had my car serviced there three times since I purchased my car a year ago, and I have yet to have a positive experience. They don't contact you when your car is ready. They lie and tell you that they don't perform certain services on Friday when you're specifically given a Friday appointment by the scheduler. Two weeks after a routine oil change and my check oil light is back on. When you drop your car off at night there is a 50/50 chance that there are service envelopes available for your key drop. When you pick your car up on a Saturday afternoon, the service customer service staff are asleep at their desk. They fail at basic customer service and service tasks. I've left messages for the manager and no return call. I constantly have to contact my salesman to get something done in Service. The Service Department is so bad that it makes me rethink about purchasing another car there even though the sales experience is on point.
Waldorf Cadillac Service Department continues to
Waldorf Cadillac Service Department continues to disappoint. I have had my car serviced there three times since I purchased my car a year ago, and I have yet to have a positive experience. They don't contact you when your car is ready. They lie and tell you that they don't perform certain services on Friday when you're specifically given a Friday appointment by the scheduler. Two weeks after a routine oil change and my check oil light is back on. When you drop your car off at night there is a 50/50 chance that there are service envelopes available for your key drop. When you pick your car up on a Saturday afternoon, the service customer service staff are asleep at their desk. They fail at basic customer service and service tasks. I've left messages for the manager and no return call. I constantly have to contact my salesman to get something done in Service. The Service Department is so bad that it makes me rethink about purchasing another car there even though the sales experience is on point.
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Michelle, we are very disappointed to receive such negative feedback, as we aim to provide our guests with a seamless and communicative car-care process. We sincerely apologize for the issues you have dealt with and the inconvenience that these have caused. We would like the chance to help you with any outstanding issues and improve your impression of our dealership. I will reach out to you directly. Thank you, Joe Kerns - Service Director - (240) 427-1519
They did my husband and I great let me test my car
They did my husband and I great let me test my car explain everything to us. I have an appointment for them to go over the apps in the car. I wasn’t going to get any thing extra in my car, but the financial person explained how important it was I got everything.
They did my husband and I great let me test my car
They did my husband and I great let me test my car explain everything to us. I have an appointment for them to go over the apps in the car. I wasn’t going to get any thing extra in my car, but the financial person explained how important it was I got everything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear you and your husband had a great experience at Waldorf Chevrolet Cadillac. We look forward to assisting you with the car apps! Enjoy your new ride! Safe travels!
Antonio is the best, he is always professional and very
Antonio is the best, he is always professional and very knowledgeable. We waited for him to return from vacation to schedule our cars for service.
Antonio is the best, he is always professional and very
Antonio is the best, he is always professional and very knowledgeable. We waited for him to return from vacation to schedule our cars for service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your patience and for choosing Antonio and our team! We appreciate your business and look forward to welcoming you back to Waldorf Chevrolet Cadillac.
Awesome, Tommy did a fantastic job.
Awesome, Tommy did a fantastic job. He has outstanding customer service! I will return to this location.
Awesome, Tommy did a fantastic job.
Awesome, Tommy did a fantastic job. He has outstanding customer service! I will return to this location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Waldorf Chevrolet Cadillac and for sharing your experience with Tommy. We'll see you next time!
Outstanding service with attention to details.
Outstanding service with attention to details. The preferred service that will keep you satisfied each and every time.
Outstanding service with attention to details.
Outstanding service with attention to details. The preferred service that will keep you satisfied each and every time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oscar, your satisfaction is important to us, so we want to sincerely thank you for choosing Waldorf Chevrolet-Cadillac and we hope to see you again soon!
Did do the original job, over priced on other work,
Did do the original job, over priced on other work, manager didn't return call.
Did do the original job, over priced on other work,
Did do the original job, over priced on other work, manager didn't return call.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
David was the person I had dealt with and it was a good
David was the person I had dealt with and it was a good experience and he was easy to deal with, good people!!
David was the person I had dealt with and it was a good
David was the person I had dealt with and it was a good experience and he was easy to deal with, good people!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dave, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Adam at Waldorf Chevrolet was very helpful and gave me
Adam at Waldorf Chevrolet was very helpful and gave me clear outlined status of my car care needs to get me back on the road safe and sound. Great service experience!
Adam at Waldorf Chevrolet was very helpful and gave me
Adam at Waldorf Chevrolet was very helpful and gave me clear outlined status of my car care needs to get me back on the road safe and sound. Great service experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Adam and our team! We hope to welcome you back for all of your future auto needs! - The Waldorf Chevrolet Cadillac Team
