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Waldorf Chevrolet Cadillac

(411 reviews)
Visit Waldorf Chevrolet Cadillac
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 479-0348 (888) 479-0348
Used (866) 824-9439 (866) 824-9439
Service (240) 427-5007 (240) 427-5007

Inventory

See all 238 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2017.
Welcome to Waldorf Chevrolet Cadillac!

We're committed to serving customers for life. Since 1961 we have served loyal customers who return again and again for their new and pre-owned vehicles purchases.

Why do people come back? Because our dealership is a family business that treats each customer as if they were a guest in our home. We stand on our guiding principles; like exceeding your expectations and providing outstanding reliability service and value.
#1 on the 301 for a Reason!

Service center

Phone number (240) 427-5007

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Waldorf Chevrolet Cadillac from DealerRater.

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Awesome customer service!

Awesome customer service! No pressure to buy, knowledgeable and able to answer all questions. Very professional, I will refer family and friends to check you out when looking for a new car. Thank you!

Awesome customer service!

Awesome customer service! No pressure to buy, knowledgeable and able to answer all questions. Very professional, I will refer family and friends to check you out when looking for a new car. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tracey, thank you for your positive review of Waldorf Chevrolet Cadillac! We're glad you felt comfortable and informed. We appreciate your referrals and look forward to helping your family and friends!

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I think Waldorf’s Chevy Cadillac Dealer is one of the

I think Waldorf’s Chevy Cadillac Dealer is one of the best dealers that I have had a pleasure to use. I like them so much about all my cars from I also own a 2024 Cadillac Escalade that I bought an order from you a 2025 Corvette 06 I bought purchase from there that’s how much I’m impressed with that dealership the good work to do and and they have never let me down text technicians sales personnel, finance personnel they all been great to me and I enjoy them. I would recommend that deal to any and everybody. I’ll just take my work go see for yourself the good work they do.

I think Waldorf’s Chevy Cadillac Dealer is one of the

I think Waldorf’s Chevy Cadillac Dealer is one of the best dealers that I have had a pleasure to use. I like them so much about all my cars from I also own a 2024 Cadillac Escalade that I bought an order from you a 2025 Corvette 06 I bought purchase from there that’s how much I’m impressed with that dealership the good work to do and and they have never let me down text technicians sales personnel, finance personnel they all been great to me and I enjoy them. I would recommend that deal to any and everybody. I’ll just take my work go see for yourself the good work they do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued support and trust, Tyrone! We love hearing from a loyal customer and hope your Cadillac Escalade is a joy to drive. We look forward to serving you again soon! - The Waldorf Chevrolet Cadillac Team

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Waldorf Cadillac Service Department continues to

Waldorf Cadillac Service Department continues to disappoint. I have had my car serviced there three times since I purchased my car a year ago, and I have yet to have a positive experience. They don't contact you when your car is ready. They lie and tell you that they don't perform certain services on Friday when you're specifically given a Friday appointment by the scheduler. Two weeks after a routine oil change and my check oil light is back on. When you drop your car off at night there is a 50/50 chance that there are service envelopes available for your key drop. When you pick your car up on a Saturday afternoon, the service customer service staff are asleep at their desk. They fail at basic customer service and service tasks. I've left messages for the manager and no return call. I constantly have to contact my salesman to get something done in Service. The Service Department is so bad that it makes me rethink about purchasing another car there even though the sales experience is on point.

Waldorf Cadillac Service Department continues to

Waldorf Cadillac Service Department continues to disappoint. I have had my car serviced there three times since I purchased my car a year ago, and I have yet to have a positive experience. They don't contact you when your car is ready. They lie and tell you that they don't perform certain services on Friday when you're specifically given a Friday appointment by the scheduler. Two weeks after a routine oil change and my check oil light is back on. When you drop your car off at night there is a 50/50 chance that there are service envelopes available for your key drop. When you pick your car up on a Saturday afternoon, the service customer service staff are asleep at their desk. They fail at basic customer service and service tasks. I've left messages for the manager and no return call. I constantly have to contact my salesman to get something done in Service. The Service Department is so bad that it makes me rethink about purchasing another car there even though the sales experience is on point.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Michelle, we are very disappointed to receive such negative feedback, as we aim to provide our guests with a seamless and communicative car-care process. We sincerely apologize for the issues you have dealt with and the inconvenience that these have caused. We would like the chance to help you with any outstanding issues and improve your impression of our dealership. I will reach out to you directly. Thank you, Joe Kerns - Service Director - (240) 427-1519

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They did my husband and I great let me test my car

They did my husband and I great let me test my car explain everything to us. I have an appointment for them to go over the apps in the car. I wasn’t going to get any thing extra in my car, but the financial person explained how important it was I got everything.

They did my husband and I great let me test my car

They did my husband and I great let me test my car explain everything to us. I have an appointment for them to go over the apps in the car. I wasn’t going to get any thing extra in my car, but the financial person explained how important it was I got everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you and your husband had a great experience at Waldorf Chevrolet Cadillac. We look forward to assisting you with the car apps! Enjoy your new ride! Safe travels!

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Antonio is the best, he is always professional and very

Antonio is the best, he is always professional and very knowledgeable. We waited for him to return from vacation to schedule our cars for service.

Antonio is the best, he is always professional and very

Antonio is the best, he is always professional and very knowledgeable. We waited for him to return from vacation to schedule our cars for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your patience and for choosing Antonio and our team! We appreciate your business and look forward to welcoming you back to Waldorf Chevrolet Cadillac.

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Awesome, Tommy did a fantastic job.

Awesome, Tommy did a fantastic job. He has outstanding customer service! I will return to this location.

Awesome, Tommy did a fantastic job.

Awesome, Tommy did a fantastic job. He has outstanding customer service! I will return to this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Waldorf Chevrolet Cadillac and for sharing your experience with Tommy. We'll see you next time!

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Outstanding service with attention to details.

Outstanding service with attention to details. The preferred service that will keep you satisfied each and every time.

Outstanding service with attention to details.

Outstanding service with attention to details. The preferred service that will keep you satisfied each and every time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Oscar, your satisfaction is important to us, so we want to sincerely thank you for choosing Waldorf Chevrolet-Cadillac and we hope to see you again soon!

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Did do the original job, over priced on other work,

Did do the original job, over priced on other work, manager didn't return call.

Did do the original job, over priced on other work,

Did do the original job, over priced on other work, manager didn't return call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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David was the person I had dealt with and it was a good

David was the person I had dealt with and it was a good experience and he was easy to deal with, good people!!

David was the person I had dealt with and it was a good

David was the person I had dealt with and it was a good experience and he was easy to deal with, good people!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dave, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Adam at Waldorf Chevrolet was very helpful and gave me

Adam at Waldorf Chevrolet was very helpful and gave me clear outlined status of my car care needs to get me back on the road safe and sound. Great service experience!

Adam at Waldorf Chevrolet was very helpful and gave me

Adam at Waldorf Chevrolet was very helpful and gave me clear outlined status of my car care needs to get me back on the road safe and sound. Great service experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Adam and our team! We hope to welcome you back for all of your future auto needs! - The Waldorf Chevrolet Cadillac Team

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