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Campbell Nissan of Edmonds

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (482 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday 11:00am–6:00pm Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (482 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1) INSULTING = Low trade-in offer with a $34,000 purchase

1) INSULTING = Low trade-in offer with a $34,000 purchase = I could get $2000 More from Dealers that I was NOT buying from !!! 2) DISHONEST = The Front & Rear bottom engine skid plates were either Missing or Damaged beyond repair with "broken off" bolts, which they had to KNOW, because they "Changed The Oil", which I could NOT see & COST ME $600 to Repair & Replace !!! 3) INCOMPETENT = "THREE WEEKS", after the sale, Nobody knew WHERE any of my Credit Union or Insurance paperwork was, INCLUDING the CredIt Union, that was Waiting on Them !!! 4) STAY AWAY FROM HERE !!!

1) INSULTING = Low trade-in offer with a $34,000 purchase

1) INSULTING = Low trade-in offer with a $34,000 purchase = I could get $2000 More from Dealers that I was NOT buying from !!! 2) DISHONEST = The Front & Rear bottom engine skid plates were either Missing or Damaged beyond repair with "broken off" bolts, which they had to KNOW, because they "Changed The Oil", which I could NOT see & COST ME $600 to Repair & Replace !!! 3) INCOMPETENT = "THREE WEEKS", after the sale, Nobody knew WHERE any of my Credit Union or Insurance paperwork was, INCLUDING the CredIt Union, that was Waiting on Them !!! 4) STAY AWAY FROM HERE !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Campbell Nissan of Edmonds Washington is the Gold

Campbell Nissan of Edmonds Washington is the Gold Standard of customer service.Teri is second to no one in all sincerity when it comes to putting the customer first.she is the most genuine and beautifulest person to talk to. She makes the world nicer by far. Thank you Teri!.

Campbell Nissan of Edmonds Washington is the Gold

Campbell Nissan of Edmonds Washington is the Gold Standard of customer service.Teri is second to no one in all sincerity when it comes to putting the customer first.she is the most genuine and beautifulest person to talk to. She makes the world nicer by far. Thank you Teri!.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Trust and Loyalty A+

Kudos to the Campbells Nissan of Edmonds for seeing through the completion of servicing my 2017 Pathfinder. After being in service couple of times for an unidentified noise under the hood, it was finally diagnosed the third time as timing chain problem. For a 2017 with all maintenance services performed it was baffling. Much more damage was discovered after the timing chain cover was removed. The estimated cost was between 3k and 6k for complete repair. Special thanks to John the service manager and Mario the service advisor who directed me to Nissan Consumer Affairs and getting me in a loaner for the duration of time my vehicle was to be in for repair. After making my case to the Consumer Affairs, five days later John went the extra consumer satisfaction mile by contacting Consumer Affairs through several emails after my return call backs was to no avail. Through my affords and Campbells Nissan successful contact, my savings was 80% of the total bill. Thank you Campbells Nissan of Edmonds

Trust and Loyalty A+

Kudos to the Campbells Nissan of Edmonds for seeing through the completion of servicing my 2017 Pathfinder. After being in service couple of times for an unidentified noise under the hood, it was finally diagnosed the third time as timing chain problem. For a 2017 with all maintenance services performed it was baffling. Much more damage was discovered after the timing chain cover was removed. The estimated cost was between 3k and 6k for complete repair. Special thanks to John the service manager and Mario the service advisor who directed me to Nissan Consumer Affairs and getting me in a loaner for the duration of time my vehicle was to be in for repair. After making my case to the Consumer Affairs, five days later John went the extra consumer satisfaction mile by contacting Consumer Affairs through several emails after my return call backs was to no avail. Through my affords and Campbells Nissan successful contact, my savings was 80% of the total bill. Thank you Campbells Nissan of Edmonds

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ron, your wonderful feedback and rating mean a lot to us.

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Amazing Service

Nate Bates was an amazing salesman. Patient. Thorough. Kind. Knowledgeable. The whole deal went smoothly and we weren’t in the dealership all day as in some dealerships.

Amazing Service

Nate Bates was an amazing salesman. Patient. Thorough. Kind. Knowledgeable. The whole deal went smoothly and we weren’t in the dealership all day as in some dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly recommended.

Easy process which included a trade in. I highly recommend this place. Johnnie was really helpful and easygoing. I was well treated and never felt pressured

Highly recommended.

Easy process which included a trade in. I highly recommend this place. Johnnie was really helpful and easygoing. I was well treated and never felt pressured

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I just purchased a Leaf.

I just purchased a Leaf. I had no experience with or knowledge about electric cars. Johnny Lamm was so helpful, answered all of my questions and made me feel at ease. This was a very easy car buying experience.

I just purchased a Leaf.

I just purchased a Leaf. I had no experience with or knowledge about electric cars. Johnny Lamm was so helpful, answered all of my questions and made me feel at ease. This was a very easy car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Ewa the best salesperson goes out of her way

Ewa was a rockstar, great person, very friendly helped us out great spirit, ask for her right away she will be great for you period

Ewa the best salesperson goes out of her way

Ewa was a rockstar, great person, very friendly helped us out great spirit, ask for her right away she will be great for you period

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New truck for us!!

We worked with area at Nissan. She was very thorough and willing to work with us. Made the process painless and put us at ease. Thanks Ewa!!

New truck for us!!

We worked with area at Nissan. She was very thorough and willing to work with us. Made the process painless and put us at ease. Thanks Ewa!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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left witj a more expensive repair than I came in with due

left witj a more expensive repair than I came in with due to negligence and lies. Did repairs and don’t tell me. Had me pay for items they fried. Doing what i suggested originally. Never have I seen such a sneaky unaccountable shop i dropped 3k there. another thousand a new motor could have been installed. well rebuilt new. 0 miles new. You go ahead i’m not going back. CAREFUL

left witj a more expensive repair than I came in with due

left witj a more expensive repair than I came in with due to negligence and lies. Did repairs and don’t tell me. Had me pay for items they fried. Doing what i suggested originally. Never have I seen such a sneaky unaccountable shop i dropped 3k there. another thousand a new motor could have been installed. well rebuilt new. 0 miles new. You go ahead i’m not going back. CAREFUL

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Johnny and Jesse are the best!

Johnny Lamm is fantastic; if we can help it, we'll never buy cars from anyone else! Jesse Jansen also fantastic, really makes the finance break down simple and easy to understand!

Johnny and Jesse are the best!

Johnny Lamm is fantastic; if we can help it, we'll never buy cars from anyone else! Jesse Jansen also fantastic, really makes the finance break down simple and easy to understand!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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