Reviews
Write a review1) INSULTING = Low trade-in offer with a $34,000 purchase
1) INSULTING = Low trade-in offer with a $34,000 purchase = I could get $2000 More from Dealers that I was NOT buying from !!! 2) DISHONEST = The Front & Rear bottom engine skid plates were either Missing or Damaged beyond repair with "broken off" bolts, which they had to KNOW, because they "Changed The Oil", which I could NOT see & COST ME $600 to Repair & Replace !!! 3) INCOMPETENT = "THREE WEEKS", after the sale, Nobody knew WHERE any of my Credit Union or Insurance paperwork was, INCLUDING the CredIt Union, that was Waiting on Them !!! 4) STAY AWAY FROM HERE !!!
1) INSULTING = Low trade-in offer with a $34,000 purchase
1) INSULTING = Low trade-in offer with a $34,000 purchase = I could get $2000 More from Dealers that I was NOT buying from !!! 2) DISHONEST = The Front & Rear bottom engine skid plates were either Missing or Damaged beyond repair with "broken off" bolts, which they had to KNOW, because they "Changed The Oil", which I could NOT see & COST ME $600 to Repair & Replace !!! 3) INCOMPETENT = "THREE WEEKS", after the sale, Nobody knew WHERE any of my Credit Union or Insurance paperwork was, INCLUDING the CredIt Union, that was Waiting on Them !!! 4) STAY AWAY FROM HERE !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Campbell Nissan of Edmonds Washington is the Gold
Campbell Nissan of Edmonds Washington is the Gold Standard of customer service.Teri is second to no one in all sincerity when it comes to putting the customer first.she is the most genuine and beautifulest person to talk to. She makes the world nicer by far. Thank you Teri!.
Campbell Nissan of Edmonds Washington is the Gold
Campbell Nissan of Edmonds Washington is the Gold Standard of customer service.Teri is second to no one in all sincerity when it comes to putting the customer first.she is the most genuine and beautifulest person to talk to. She makes the world nicer by far. Thank you Teri!.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Trust and Loyalty A+
Kudos to the Campbells Nissan of Edmonds for seeing through the completion of servicing my 2017 Pathfinder. After being in service couple of times for an unidentified noise under the hood, it was finally diagnosed the third time as timing chain problem. For a 2017 with all maintenance services performed it was baffling. Much more damage was discovered after the timing chain cover was removed. The estimated cost was between 3k and 6k for complete repair. Special thanks to John the service manager and Mario the service advisor who directed me to Nissan Consumer Affairs and getting me in a loaner for the duration of time my vehicle was to be in for repair. After making my case to the Consumer Affairs, five days later John went the extra consumer satisfaction mile by contacting Consumer Affairs through several emails after my return call backs was to no avail. Through my affords and Campbells Nissan successful contact, my savings was 80% of the total bill. Thank you Campbells Nissan of Edmonds
Trust and Loyalty A+
Kudos to the Campbells Nissan of Edmonds for seeing through the completion of servicing my 2017 Pathfinder. After being in service couple of times for an unidentified noise under the hood, it was finally diagnosed the third time as timing chain problem. For a 2017 with all maintenance services performed it was baffling. Much more damage was discovered after the timing chain cover was removed. The estimated cost was between 3k and 6k for complete repair. Special thanks to John the service manager and Mario the service advisor who directed me to Nissan Consumer Affairs and getting me in a loaner for the duration of time my vehicle was to be in for repair. After making my case to the Consumer Affairs, five days later John went the extra consumer satisfaction mile by contacting Consumer Affairs through several emails after my return call backs was to no avail. Through my affords and Campbells Nissan successful contact, my savings was 80% of the total bill. Thank you Campbells Nissan of Edmonds
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ron, your wonderful feedback and rating mean a lot to us.
Amazing Service
Nate Bates was an amazing salesman. Patient. Thorough. Kind. Knowledgeable. The whole deal went smoothly and we weren’t in the dealership all day as in some dealerships.
Amazing Service
Nate Bates was an amazing salesman. Patient. Thorough. Kind. Knowledgeable. The whole deal went smoothly and we weren’t in the dealership all day as in some dealerships.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly recommended.
Easy process which included a trade in. I highly recommend this place. Johnnie was really helpful and easygoing. I was well treated and never felt pressured
Highly recommended.
Easy process which included a trade in. I highly recommend this place. Johnnie was really helpful and easygoing. I was well treated and never felt pressured
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I just purchased a Leaf.
I just purchased a Leaf. I had no experience with or knowledge about electric cars. Johnny Lamm was so helpful, answered all of my questions and made me feel at ease. This was a very easy car buying experience.
I just purchased a Leaf.
I just purchased a Leaf. I had no experience with or knowledge about electric cars. Johnny Lamm was so helpful, answered all of my questions and made me feel at ease. This was a very easy car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ewa the best salesperson goes out of her way
Ewa was a rockstar, great person, very friendly helped us out great spirit, ask for her right away she will be great for you period
Ewa the best salesperson goes out of her way
Ewa was a rockstar, great person, very friendly helped us out great spirit, ask for her right away she will be great for you period
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New truck for us!!
We worked with area at Nissan. She was very thorough and willing to work with us. Made the process painless and put us at ease. Thanks Ewa!!
New truck for us!!
We worked with area at Nissan. She was very thorough and willing to work with us. Made the process painless and put us at ease. Thanks Ewa!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
left witj a more expensive repair than I came in with due
left witj a more expensive repair than I came in with due to negligence and lies. Did repairs and don’t tell me. Had me pay for items they fried. Doing what i suggested originally. Never have I seen such a sneaky unaccountable shop i dropped 3k there. another thousand a new motor could have been installed. well rebuilt new. 0 miles new. You go ahead i’m not going back. CAREFUL
left witj a more expensive repair than I came in with due
left witj a more expensive repair than I came in with due to negligence and lies. Did repairs and don’t tell me. Had me pay for items they fried. Doing what i suggested originally. Never have I seen such a sneaky unaccountable shop i dropped 3k there. another thousand a new motor could have been installed. well rebuilt new. 0 miles new. You go ahead i’m not going back. CAREFUL
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Johnny and Jesse are the best!
Johnny Lamm is fantastic; if we can help it, we'll never buy cars from anyone else! Jesse Jansen also fantastic, really makes the finance break down simple and easy to understand!
Johnny and Jesse are the best!
Johnny Lamm is fantastic; if we can help it, we'll never buy cars from anyone else! Jesse Jansen also fantastic, really makes the finance break down simple and easy to understand!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase