Toyota of Bristol

Over two weeks of searching, researching, stressing, dealing with traffic, almost getting hit by several people (there were more than 3 people who had almost hit us on test drives, to include one as we were turning onto Grove park drive literally when were about to pull into the dealership lot in the Camry my mom decided on buying.), looking, whittling it down, going here, there, and everywhere. We finally decided on which of the last 3 best Toyota's my mom liked. 2 were at the Bristol Yota dealership and 1 was at the JC dealership, needless to say, the selling point for us was Jacob Kopp at the Bristol Toyota dealership, with his positive, straightforward, pleasant, no bs, no pushy attitude, and his attention to detail. My mother spoke very highly of Jacob after our first encounter, she said she only wanted to deal with him if we went back to look some more. The last best 2 were a black 16 Corolla S and a blueish 17 Camry SE. Needless to say, the Camry was a better deal all the way around for her. After a night of discussing and sleeping on it, mom felt strongly positive about the Camry. Well, this afternoon she finalized the deal and she is now a proud owner of a 2017 Camry SE, her second Toyota, first-ever sunroofed vehicle. The three days we dealt with Jacob my mother felt no pressure, she felt relaxed and she even told me she didn't have a headache during or after dealing with the staff at Bristol Toyota. That alone was a great thing as she had felt terrible after buying her Nissan Versa from a popular dealership in Kingsport a few years prior due to their pressuring tactics and their rushing her. I myself am a difficult person to impress and to please, but the staff we dealt with at Bristol Toyota did a good job of doing both. I can say for both my mother and me, we highly recommend Bristol Toyota and Jacob Kopp for his awesome help and patience dealing with us and the 379 questions I had.

Horrible customer service in the service center service took 3 hours to balance tires. Service writer was a jerk. After one week. The wheel weights came off again. Also paid cash for truck they sent the title to bank. Saying it had a lien on it. Will not be going back again. Taking to Johnson city for warranty. Work

Everyone was helpful but not pushy at all! Over all experience was great. I will return here (even though not the closest to me) for maintenance because they were friendly and helpful. I love my new 4 runner!

Had my 20,000 mile service. DK is awesome in the service department!! Also, Blake Bostic is another bight spot at Toyota of Bristol! Thanks guys for making my visit a pleasure.

I have always received wonderful customer support from Toyota Bristol - from the receptionist thru checkout. I appreciate their respect and have trust they do what they say. This means a lot.

Excellent service and fast! Always have a comfortable place to wait with plenty of seating. They take their job and our safety seriously and let you know exactly what you will need to stay safe!

Steven was an excellent and professional service technician. Austin, I believe that was his name, who changed the oil was also a gentleman. I don't come in for service as often as I did because I do not drive as much. However, when I do need service I will come to your dealership. Thank you.

Service tech was very helpful and service expeditious Our 2015 4Runner was scheduled for a 40K service on 2-1-19. Upon arrival, the service tech (Bertus) informed us of a recall on the air bag. He secured a rental car for us right off and the service and recall were taken care of within the time he stated. He was polite, helpful and saved us an extra trip while ensuring our safety. Thank you!

Every thing went well. Seem they went over my car well. Enjoyed talking with one of Toyota of Bristol sales personal Jody Deskins, when I deside to buy again Iwill sure look him up nice guy.

275000 mile service on my Prius C all the guys (Bertis and DK) treated me Great and did a Great job as always!Thanks for keeping me rolling!