Reviews
Jennifer and Vinod were great.
Jennifer and Vinod were great. I was taken care of with care and love. I absolutely loved my experience at Kia. Would definitely be a returning customer.
Jennifer and Vinod were great.
Jennifer and Vinod were great. I was taken care of with care and love. I absolutely loved my experience at Kia. Would definitely be a returning customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I can be a real pain in the butt, in regards to
I can be a real pain in the butt, in regards to purchasing any vehicle. However, my sales representative Jennifer Pratt was nothing but nice, helpful, patient, and professional the entire time. Also, my experience in the past has always been negative when dealing with finance managers, but Vince was a straight shooter and a stand up guy. Without any hesitation, I will go to Classic Kia for my next vehicle.
I can be a real pain in the butt, in regards to
I can be a real pain in the butt, in regards to purchasing any vehicle. However, my sales representative Jennifer Pratt was nothing but nice, helpful, patient, and professional the entire time. Also, my experience in the past has always been negative when dealing with finance managers, but Vince was a straight shooter and a stand up guy. Without any hesitation, I will go to Classic Kia for my next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a car is a big decision for me and Classic Kia
Buying a car is a big decision for me and Classic Kia made it so much easier. Jenny was amazing. She was patient, answered all of my (many) questions and never once tried to rush me or steer me in the wrong way. After several visits, several test drives, I just bought a Telluride from her and couldn’t be happier! The entire process was very friendly, focused on what I wanted and incredibly fast and easy. Thank you Classic Kia and Jenny!
Buying a car is a big decision for me and Classic Kia
Buying a car is a big decision for me and Classic Kia made it so much easier. Jenny was amazing. She was patient, answered all of my (many) questions and never once tried to rush me or steer me in the wrong way. After several visits, several test drives, I just bought a Telluride from her and couldn’t be happier! The entire process was very friendly, focused on what I wanted and incredibly fast and easy. Thank you Classic Kia and Jenny!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service at kia AWESOME plus everyone is so nice and they
Service at kia AWESOME plus everyone is so nice and they explain everything to you
Service at kia AWESOME plus everyone is so nice and they
Service at kia AWESOME plus everyone is so nice and they explain everything to you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I traded my 2020 Kia Sportage last week and I purchased
I traded my 2020 Kia Sportage last week and I purchased the 2025 Kia Sportage Xpro Prestige, top of the line, with only 17 miles from Classic Kia in Waukegan. This time I had options. Wayne Ricks is the top notch salesmen. No down payment again everyone. When he showed me the documents for my credit, I almost fell out of my seat and did a twirl at his desk. If you are seeking a Kia, I recommend to talk to Mr. Wayne Ricks he's very professional. He will give you what you are seeking. Communication is outstanding. Whatever questions you have he's on top of his game. My experience is always exceptional when dealing with Wayne. Thanks Wayne, many more blessings to you and yours.
I traded my 2020 Kia Sportage last week and I purchased
I traded my 2020 Kia Sportage last week and I purchased the 2025 Kia Sportage Xpro Prestige, top of the line, with only 17 miles from Classic Kia in Waukegan. This time I had options. Wayne Ricks is the top notch salesmen. No down payment again everyone. When he showed me the documents for my credit, I almost fell out of my seat and did a twirl at his desk. If you are seeking a Kia, I recommend to talk to Mr. Wayne Ricks he's very professional. He will give you what you are seeking. Communication is outstanding. Whatever questions you have he's on top of his game. My experience is always exceptional when dealing with Wayne. Thanks Wayne, many more blessings to you and yours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just would like to let everyone know that Classic Kia
I just would like to let everyone know that Classic Kia in Waukegan IL is awesome! My Rep was Wanye Ricks, he gave me the best deal ever! Great communication and he gave me everything I asked for😁!! I walked off the lot with a brand new 2024 KIA FORTE with only 9miles, First owner! Great low affordable payments! I totally recommend seeing Mr Ricks for best deals!!!!!!
I just would like to let everyone know that Classic Kia
I just would like to let everyone know that Classic Kia in Waukegan IL is awesome! My Rep was Wanye Ricks, he gave me the best deal ever! Great communication and he gave me everything I asked for😁!! I walked off the lot with a brand new 2024 KIA FORTE with only 9miles, First owner! Great low affordable payments! I totally recommend seeing Mr Ricks for best deals!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The place is going to crap.
The place is going to crap. They lost all their good employees and now it down have that homely feeling anymore. Just another crapshoot dealer.
The place is going to crap.
The place is going to crap. They lost all their good employees and now it down have that homely feeling anymore. Just another crapshoot dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are regular customers of classic Kia.
We are regular customers of classic Kia. They have amazing customer service both in sales and service. We just leased our 5th car with them. We have also purchased 3 cars from them. Wayne is so helpful and great to work with. Sean is always there to assist with financing. Jose in the service department always is professional and will answer all my questions. I will always lease or purchase from this dealership. Thank you everyone.
We are regular customers of classic Kia.
We are regular customers of classic Kia. They have amazing customer service both in sales and service. We just leased our 5th car with them. We have also purchased 3 cars from them. Wayne is so helpful and great to work with. Sean is always there to assist with financing. Jose in the service department always is professional and will answer all my questions. I will always lease or purchase from this dealership. Thank you everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Edwin at service was really helpfull, gave me the
Edwin at service was really helpfull, gave me the información I needed and help me solve my problem
Edwin at service was really helpfull, gave me the
Edwin at service was really helpfull, gave me the información I needed and help me solve my problem
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John Plewka so friendly & knowledgeable!
John Plewka so friendly & knowledgeable! Made purchasing so easy! Dealership & staff were all so helpful
John Plewka so friendly & knowledgeable!
John Plewka so friendly & knowledgeable! Made purchasing so easy! Dealership & staff were all so helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car