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Palmen Kia of Kenosha

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,612 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,612 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmen Kia of Kenosha from DealerRater.

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Great Service

Great service! Charlotte was so helpful and hard working, that I was able to get everything I needed taken care of fixed all in one stop. Thanks Charlotte!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Gene/kia

This was the easiest experience I had buying a car. The cars I was interested in were lined up for me to test drive and we got right to the point. Gene was awesome and made things super easy! I drove off the lot with my new car in less than 3 hours!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good service

Palmen communicated with my husband and myself the status of fixing the car. The mechanic did a wonderful job of installing new engine, and this was done in a timely manner. Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New car purchase

I found the perfect car, a 2021 Kia Seltos SUV, with all the features I wanted. I am very happy with my purchase. My salesman, Mike Moreno, always gives me the red carpet treatment. I would highly recommend him. This is the fourth car I have purchased from Palmen Motors of Kenosha in five years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people and service

Friendly staff, quick service, follow up phone calls and extremely friendly courtesy driver. I was very satisfied with everything and everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The service is always great and it is always done in a timely manner. Plus the cost of the service/repairs is very reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I liked the professionalism and how the staff go beyond measures to make sure their customers leave with their dream car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very clean

Excellent customer service very clean environment,outstanding service and excellent communication very knowledgeable staff and service staff,would recommend family and friends to Palmen Kia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Employees

Throughout the buying experience, I didn't feel pressured. All the employees I encountered were friendly and helpful. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly and efficient service.

Tara C. was great in the service department! She was welcoming and friendly. She made getting my oil change efficient. She is joy to encounter. I appreciated her and made this experience easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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