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Street Volkswagen Of Amarillo

(3,673 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 22 awards
2025 state dealer award 2024 national dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(3,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Street Volkswagen Of Amarillo from DealerRater.

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Do NOT waste time going anywhere else!

This dealership gave me exactly what i wanted no beating around the bush no wasting my time on sales that didnt suit me! I spoke they listened next thing i know the car i invision was pulled up right to the door! Awesome place and awesome people who helped me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Garcia, Thank you for the 5 star rating. We are thrilled you are chose to do business with us. We hope to be the first choice for all of your auto needs. We will give Madison a pat on the back for taking such great care of you. We hope to see you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

Amazing Customer Service

I was really blessed to come across Cole by accident at VW. He made sure I got everything in the car that I wanted and answered every single question I had. He made it really easy and convenient for me especially having my 2 little ones with me!! He was very patient and very nice!! Not only was Cole the best, there was also Shane and Joel that were great as well!! Just an overall awesome experience, definitely one I will never forget!! I would recommend them to any and everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alex1522, Thank you for the 5 star rating. We are thrilled you are so happy. We will give Cole, Shane, and Joel a pat on the back for taking such great care of you. We want to be the first choice for all of your auto needs. We look forward to seeing you again. We look forward to meeting the folks you recommend to our dealership. We will offer them a 5 star experience as well.-John Luciano and the team at Street Volkswagen of Amarillo.

Patient Peter

I am renaming Sammy Patient Peter, because he literally dealt with me for weeks. I was ready to buy but I work 2 jobs and have no free time. He went above and beyond to ensure I got not just what I wanted but what I needed for my daughters. I went from a certified preowned to a brand new Jetta and it’s my favorite color. I love it! Keep Sammy and Shane because Shane has his back for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Averee09, Thank you for the 5 star rating. We will give Sammy, and Shane a kudos for taking such great care of you. We know you are going to love your new Jetta. We hope to see you again soon. We want to be the first choice for all of your auto needs.-John Luciano and the team at Street Volkswagen of Amarillo.

Satisfied Car Buyer

Arrived at the dealership early this morning while the salesmen were attending a meeting. The manager, John Luciano, came out and greeted us and immediately afterwards David Ortiz was by our side, ready to help us. There was no sales pressure and everyone we met was extremely helpful and extra friendly. Mr. Ortiz made this car buying experience very pleasant and we left there fully satisfied. We drove away from there in a 2019 Volkswagen Jetta along with a BIG happy smile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Satisfied Buyer , Thank you for the 5 star rating. We are thrilled you are so happy. We will give David, Shane, Joel, and Ashley a pat on the back for taking such great care of you. We want to be the first choice for all of your auto needs. We know you will love your new Jetta. We hope to see you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

Best car buying expirience by far!

I felt our sales rep truly cared about putting my daughter and her new baby in a great car! I felt like we weren't pressured or pushed and we got a very fair deal in the affordability of our vehicle. I will most definitely go to Street Volkswagon to see Madison Jonas to buy a car again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jodie.Lynn , Thank you for the 5 star rating. We strive to be truly exceptional in all that we do. We are thrilled you are so happy. We want your to be the first choice for all of your auto needs. We look forward to seeing you again. We will give Madison a pat on the back for taking such great care of you.-John Luciano and the team at Street Volkswagen of Amarillo.

Great Experience

I came in knowing what I wanted, and David helped me out. The whole process was extremely smooth, with no hassle. This has been one of the best buying experiences I've ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jmgilbert06, Thank you for the 5 star rating. We are thrilled you are so happy. We hope to be the first choice for all of your auto needs. We will give David a pat on the back for taking such great care of you. We hope to see you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

Unbelievable Service

From the moment I walked in the door til I walked out in my new car was less than 4 hours! I knew what I wanted and they had it and David got me taken care of! I love what Street Volkswagen does for our community so that’s why I initially chose them...now that I see firsthand what they did for me I am very confident that I made the right decision! Highly recommend David- he is wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Crashtlr, Thank you for the 5 star rating. We are thrilled you are so happy. We want to be the first choice for all of your auto needs. We will give David a high 5 for taking such great care of you. We can not wait to meet the folks you recommend to us. We promise to offer them the same 5 star experience. We look forward to seeing you again.-John Luciano and the team at Street Volkswagen of Amarillo.

So happy!

Ruben was fantastic to work with! He got us in the vehicle that we wanted and everything was effortless! The whole staff we came across was so friendly and it was such a pleasant experience overall! We will definitely be recommending everyone we know looking for a vehicle, your way! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rachel , Thank you for the 5 star rating. We are thrilled you are so happy. We want to be the first choice for all of your auto needs. We will give Ruben a pat on the back for taking such great care of you. We look forward to seeing you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

Amazing

Chris was amazing and got us into a amazing Jetta. This is our 2nd Jetta and we love it!! Gas mileage with both cars fantastic!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

lfavant21, Thank you for the 5 star rating. We are thrilled you have a 2nd Jetta. We know you are going to love it as well. We want to be the first choice for all of your auto needs. We look forward to seeing you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

Great

Service was great and quick! I’ll go back again thanks did not take long as well Staff was very nice and friendly. I recommend the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

SPIDERMAN1330, Thank you for the 5 star rating. We are thrilled you had a great experience. We look forward to meeting the friends you recommend. We hope to see you again soon.- John Luciano and the team at Street Volkswagen of Amarillo.