Reviews
Brandon Mcarthy was very professional and helpful and
Brandon Mcarthy was very professional and helpful and down to earth person. I will be recommending him to all my friends who are looking for a vehicle. Management & Cody who went over the warranties were great & very helpful & the detailer did a great job. I recommend Lithia Jeep / Dodge of Wasilla AK to all my friends.
Brandon Mcarthy was very professional and helpful and
Brandon Mcarthy was very professional and helpful and down to earth person. I will be recommending him to all my friends who are looking for a vehicle. Management & Cody who went over the warranties were great & very helpful & the detailer did a great job. I recommend Lithia Jeep / Dodge of Wasilla AK to all my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words and recommendation. Our team is grateful to have been able to assist you at Lithia Chrysler Jeep Dodge of Wasilla. Take care until next time!
Some guy named Daniel Turner was very rude to me and
Some guy named Daniel Turner was very rude to me and super inappropriate and didn’t speak well about the dealership… super weird experience.
Some guy named Daniel Turner was very rude to me and
Some guy named Daniel Turner was very rude to me and super inappropriate and didn’t speak well about the dealership… super weird experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I would like too take the time too say thank you for your
I would like too take the time too say thank you for your hard work and upmost professionalism Brandon and his team supporting me and my Family in adventure of buy 2 new vehicles.
I would like too take the time too say thank you for your
I would like too take the time too say thank you for your hard work and upmost professionalism Brandon and his team supporting me and my Family in adventure of buy 2 new vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for acknowledging the effort and professionalism of our team at Lithia Chrysler Jeep Dodge of Wasilla. We're pleased that you and your family felt supported in purchasing your two new vehicles.
I VET SSG Andersen would like too take the time too thank
I VET SSG Andersen would like too take the time too thank Lithia doge wasilla again for my 6th personal buy and 8th Family buy i would like too thank Brandon for the sale of my Daughter Jade suv my car and my wifes Full size SUV thank you for youe hard work
I VET SSG Andersen would like too take the time too thank
I VET SSG Andersen would like too take the time too thank Lithia doge wasilla again for my 6th personal buy and 8th Family buy i would like too thank Brandon for the sale of my Daughter Jade suv my car and my wifes Full size SUV thank you for youe hard work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your continued trust and loyalty with us for so many purchases. It's our pleasure to have helped you and your family at Lithia Chrysler Jeep Dodge of Wasilla. Drive safely, and thank you for the kind words about our team.
As a woman buying a car I’m always leery about how I’m
As a woman buying a car I’m always leery about how I’m going to be treated at a dealership, no worries needed! Everyone was very professional and respectful. I feel very comfortable with my experience and look forward to continuing a relationship with not only Joel and Spencer but the dealership as a whole.
As a woman buying a car I’m always leery about how I’m
As a woman buying a car I’m always leery about how I’m going to be treated at a dealership, no worries needed! Everyone was very professional and respectful. I feel very comfortable with my experience and look forward to continuing a relationship with not only Joel and Spencer but the dealership as a whole.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you felt comfortable and respected during your visit. Thank you for choosing Lithia Chrysler Jeep Dodge of Wasilla, and wishing you all the best with your new car.
This dealership is probably the best in Alaska!
This dealership is probably the best in Alaska! We have purchased two vehicles from there, in the past 4 years and they were both great experiences.
This dealership is probably the best in Alaska!
This dealership is probably the best in Alaska! We have purchased two vehicles from there, in the past 4 years and they were both great experiences.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased you had positive experiences with us. Thank you for choosing Lithia Chrysler Jeep Dodge of Wasilla.
Great service!
Great service! Must come again! No other dealership like this one! Everyone must come check them out!
Great service!
Great service! Must come again! No other dealership like this one! Everyone must come check them out!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback about Lithia Chrysler Jeep Dodge of Wasilla. We appreciate your support and enthusiasm!
They did a great job helping me to get this beautiful
They did a great job helping me to get this beautiful jeep and were very professional and knowledgeable about the vehicle.
They did a great job helping me to get this beautiful
They did a great job helping me to get this beautiful jeep and were very professional and knowledgeable about the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We're glad our team at Lithia Chrysler Jeep Dodge of Wasilla could assist with your Jeep purchase. Enjoy the ride!
Brandon was a great salesman to deal with.
Brandon was a great salesman to deal with. The whole sales and finance team are great.
Brandon was a great salesman to deal with.
Brandon was a great salesman to deal with. The whole sales and finance team are great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and the 5-star review! We do appreciate it!
There's a problem almost every time I come here.
There's a problem almost every time I come here. I've tried to buy vehicles here, all they want to do is offer well below "fair" value on trade ins. They have ridiculous markups on new and used vehicles. For warranty service, appointments are months out, then when you get there, they won't offer a loaner car like virtually every other dealership I've dealt with. They've even tried to deny my Mopar coupons before. This dealership is disgraceful. I literally drive over 100 miles to Kendall Ram in Soldotna to avoid these people and every time I don't, I'm reminded why.
There's a problem almost every time I come here.
There's a problem almost every time I come here. I've tried to buy vehicles here, all they want to do is offer well below "fair" value on trade ins. They have ridiculous markups on new and used vehicles. For warranty service, appointments are months out, then when you get there, they won't offer a loaner car like virtually every other dealership I've dealt with. They've even tried to deny my Mopar coupons before. This dealership is disgraceful. I literally drive over 100 miles to Kendall Ram in Soldotna to avoid these people and every time I don't, I'm reminded why.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Tom, I am happy you were able to speak with our service manager. I did follow up with him and it sounds like we addressed the issues with your vehicle and had you on the road in a reasonable amount of time. If this is not the case, please let me know. Regarding your issues with sales, please know that unless you have tried to buy a vehicle with us in the last year you have not interacted with what is an entirely new sales staff and new management! I also implore you to check out our pricing online for both new and used as we have the lowest new prices in the state and are highly competitive with our used pricing, most under book value! Please let us know how we can assist in the future and if we can earn your business! Ansel Sandone AGM Lithia CJDR Wasilla ASandone@Lithia.com
Edit: Jim the service manager, saw my review before leaving the dealership and asked to talk to me about it. He took a minute to explain why they don't currently have loaners for warranty repairs, and it has to do with Stellantis not wanting to pay a reasonable amount to the dealers. Jim also expressed his desire to fix issues with the dealership, so customers are happy with their experiences. Jim seems genuine, hopefully he is successful.