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Parkway Family Kia

(534 reviews)

Reviews

(534 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil change

Had a oil change for car it was a little earily but only can do on Saturday cause I have te weekend off and enjoy giving kacy a hard time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Better than I expected..

My experience was a good one overall. Kinda slow on a few things, but a positive outcome. Reid and Alex were super! My son and I achieved our goal which was a true blessing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought a CX-5

This was my first time buying a new vehicle from Mazda, and I had excellent help through the process during the end-of-year weekend. I left that day feeling excited and content with the purchase of a 2024 CX-5. Shoutout to Blake Scarborough for being patiently attentive at every question asked even after I’ve left the dealership. Thank you, Blake and Taylor, for showing me a great car and for the personal care. You made me feel treated as if I was much more than just another sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This dealership is great.

I would recommend the dealership. Laura is very helpful and knowledgeable about the scars she sells. She will be diligent in answering questions and helping her customers. I appreciate the ease of working with her and finance. Best in town.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great

Great personal seller, he answered all the questions with a grate attitude everything was as expected we went to a different dealers and he was the only one to ask my wife if she wanted to do the test drive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brianna, my service advisor, is awesome.

Brianna, my service advisor, is awesome. I will only ask for her. She makes sure all of my concerns are addressed. She goes over everything at time of pickup to make sure all is done and that I have no concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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K5 2024

Very satified with my recent vehícle purchase, I love my car and worked out a good deal. Didn't take a long time to do the paperwork at all. Also they found exactly what i was looking for my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

If you need service for your Kia contact Kaci Flores at Parkway Family Kia. She is very helpful and knowledgeable. She has been my service adviser since 2019. If you are interested in purchasing a vehicle from Parkway Family Kia, contact Fabian Murphy. I purchased four Kia’s from him. He is very professional and knowledgeable. He takes time to explain things and answers your questions. I highly recommend Parkway Famiky Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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MC saleman

MC went over and beyond HE was VERY FRIENDLY AND KNOWLEDGEABLE. I HIGHLY RECOMMEND HIM he's at Kia in Kingwood Texas tell them to ask for MC, he's the best..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Lindsey in service was great. Courteous, friendly, and willing to help. She remembered me from a previous visit and notified me of an update on my vehicle .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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