Reviews
My wife and I originally purchased an Infiniti EX37 from
My wife and I originally purchased an Infiniti EX37 from Crest back in Dec. of 2013. Over 13 years we have obviously had to use the service dept. for various reasons and each time we have been extremely pleased with them. Our most recent visit just last week was handled by a service writer named Tad, and hands down, he was the most professional and competent service writer we have ever experienced. An A+++ for him, the lovely lady who was our cashier when we picked up our car and the greeter when we originally arrived at the dealership.
My wife and I originally purchased an Infiniti EX37 from
My wife and I originally purchased an Infiniti EX37 from Crest back in Dec. of 2013. Over 13 years we have obviously had to use the service dept. for various reasons and each time we have been extremely pleased with them. Our most recent visit just last week was handled by a service writer named Tad, and hands down, he was the most professional and competent service writer we have ever experienced. An A+++ for him, the lovely lady who was our cashier when we picked up our car and the greeter when we originally arrived at the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robert Moler and the service team did a great job!
Robert Moler and the service team did a great job! The department has exceptional communication.
Robert Moler and the service team did a great job!
Robert Moler and the service team did a great job! The department has exceptional communication.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales person was very knowledgeable and cautious.
Sales person was very knowledgeable and cautious. Repairs didnt take.long and he explained every aspect
Sales person was very knowledgeable and cautious.
Sales person was very knowledgeable and cautious. Repairs didnt take.long and he explained every aspect
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Troy and the service team did a great job as always!
Troy and the service team did a great job as always! I recommend them highly
Troy and the service team did a great job as always!
Troy and the service team did a great job as always! I recommend them highly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was done exactly as requested.
Service was done exactly as requested. Trevor was great. Was hoping the car would have been cleaned but we didn't talk about that -- thought it was part of a big service appointment. Otherwise, all good!
Service was done exactly as requested.
Service was done exactly as requested. Trevor was great. Was hoping the car would have been cleaned but we didn't talk about that -- thought it was part of a big service appointment. Otherwise, all good!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The sucess of this transaction was due to Jeannie.
The sucess of this transaction was due to Jeannie. She has stayed in contact with us over the past two years, and as a result, we became first time buyers at Crest Infiniti. We also thought the team from Randy and Managers (Brandon?) were a core reason we choose Crest Infiniti.
The sucess of this transaction was due to Jeannie.
The sucess of this transaction was due to Jeannie. She has stayed in contact with us over the past two years, and as a result, we became first time buyers at Crest Infiniti. We also thought the team from Randy and Managers (Brandon?) were a core reason we choose Crest Infiniti.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gassett was amazing!
Gassett was amazing! So kind, patient and knowledgeable about the vehicle. He explained everything thoroughly and answered all of my questions! Andy, his manager then came in and was also very kind and worked with me honestly.
Gassett was amazing!
Gassett was amazing! So kind, patient and knowledgeable about the vehicle. He explained everything thoroughly and answered all of my questions! Andy, his manager then came in and was also very kind and worked with me honestly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service from Dustin Sparhawk and Robert in service,
Great service from Dustin Sparhawk and Robert in service, attention to details was greatly appreciated.
Great service from Dustin Sparhawk and Robert in service,
Great service from Dustin Sparhawk and Robert in service, attention to details was greatly appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I waited in the very nice lounge area.
I waited in the very nice lounge area. Service was prompt and Troy did an excellent job of keeping me informed during the process.
I waited in the very nice lounge area.
I waited in the very nice lounge area. Service was prompt and Troy did an excellent job of keeping me informed during the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great car.
Great car. Good price. Positive buying experience. 2nd car purchased from this dealership. Would buy again.
Great car.
Great car. Good price. Positive buying experience. 2nd car purchased from this dealership. Would buy again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
