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Bloomington Normal Auto-Mall

(161 reviews)
Visit Bloomington Normal Auto-Mall
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (309) 807-0071 (309) 807-0071
Used (309) 378-8072 (309) 378-8072
Service (866) 744-5446 (866) 744-5446

Reviews

(161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Come here!!!

I had a fantastic time purchasing my vehicle at Bloomington Normal Automall. I worked with Alexis and she worked efficiently and helped me figure out all the bells and whistles on my new car! I would definitely recommend coming here for a new or pre-owned vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Love it here!

Such a welcoming atmosphere!!! I worked with Alexis and she was amazing, she said she was new but she handled the process so well and she did great with making my experience smooth!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Bloomington Normal. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Very professional and knowledgeable.

It was a pleasure working with Alexis. She was very professional and knowledgeable. She made the whole buying process a breeze. If you are shopping for a new or used vehicle contact her. Hands down the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Liz, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Thank you Alexis !

Was in looking at a Volkswagen, when talking to Alexis for a few minutes pointed me in the direction of a new Subaru Outback. Will definitely be seeing her in the future for the right Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Eric, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Thank you Alexis

I was in looking at a car and Alexis was extremely helpful she was very knowledgeable and answered all my questions. I was very pleased with her. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Michelle, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Thank you, Alexis!

Alexis was incredibly kind & knowledgeable & helped me tremendously with finding the car that was perfect for me! She has made my car shopping immensely easier and fun, thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Alyssa, we're happy you found our staff to be so supportive during your experience here at Subaru of Bloomington Normal. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great salesperson Alexis.

I had salesperson by the name of Alexis who was very knowledgeable about different SUVs. She made me rethink things I needed in a SUV .So many more options that I did not think of. So pleased with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Joe, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

Great Experience

I came in looking to purchase a new vehicle and trade in my current vehicle so I wasn’t sure how to go about the process. Alexis did a great job helping make the process easier. She informed me on all the great vehicles they had and helped me pick which vehicle I like the most!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Alina, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great Sales Person

I had a great experience at Bloomington Normal Automall. I just started looking into a new vehicle so I wasn’t sure what I was looking for exactly but Alexis helped me narrow down what it was I wanted. I highly recommend coming to see Alexis!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jorge, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

Khris Breezy makes it easy

Khris Brown was professional, personable and made the buying process easy. If you’re looking for a new Audi, be sure to contact Khris. Thanks! I’m loving my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Heather, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!