Stevens Creek Kia

Dishonest no integrity will lie to your face even when they put the deal in writing will. Heck your credit and then jack up the price. No moarls

Called on black Friday and spoke to the sales person “Sam”. I asked him a couple of questions. He said he would give me a call back. Apparently he doesn’t return calls. if this is the way they treat Future customers they shouldn’t Have customers!

This was my first vehicle purchase, and I had been dealing with dealers playing markup games, ad-ons, etc. while trying to find an EV I wanted. Steven's Creek had good reviews online and was nearby, so I gave them a shot. I started with Abe K, who setup my test drive and got me started on my purchase, including initial negotiations. While I clearly stated I was not looking or able to walk out the door with a vehicle that day, he did rush me to the finance office. However, when I reiterated I was not ready to close a deal, he and the finance manager immediately backed off and let me put a deposit on the vehicle, as I wanted to take a day to think things over. I came back and worked with Kevin Hong to go back over the numbers of the deal, who was very nice, but felt I would be better off speaking with the GM, Tony Khatib. Tony took time with me to go over every number, explain everything, and even sweetened the deal to make it so I walked out with what I felt was a good purchase. Low-pressure, friendly staff, no games. If I stay in the market for a Kia later, Steven's Creek will be my first stop.

All employees were really friendly and helpful and work on my car really good and handed it really professionally. They washed and clean my car also after service. Thanks

Such a great experience! Mark and team were wonderful . Mark helped us out with out beautiful new 2023 Telluride. He was personable, kind, and very knowledgeable about cars. He was not at all pushy and was very easy to work with. If you are looking for a Kia, I highly recommend finding Mark at Stevens Creek Kia, he will take the best care of you. Thank you again Mark and team!

I had a very positive experience at Stevens Creek Kia purchasing my 2023 Telluride. The sales people were very knowledgeable and friendly. I would definitely recommend them to my friends and family.

Carlos was very kind, and hey gave us exactly what we looked for. All the help that we need for the vehicle was clearly appointed by Carlos to understand the efficiency of my new KIA .

I was trying to purchase a BMW Z4 from.Stevens Kia I put down a 5000 dollar deposit they raised the price on me 2000 and never told me about it until it was time to finalize the purchase. They told me the Body was in. Great shape then when we were about to close they told me it was in the Body shop for a dent in the rear Quarter panel. They Jacked me around for 5 days. Never never Buy a car from these people!!!

We've purchased new cars from Toyota, Honda, Ford and GM dealerships over the years and, of all of them, Stevens Creek Kia was our best experience. We appreciated Mark Pagan's K5 product knowledge in guiding us through the options, professionalism, friendly manner, and frequent updates on our K5's delivery. Everyone we met at the store was pleasant and provided excellent customer service. It's so refreshing to be given service like this. If we decide to buy another Kia in the future, we will go back to Stevens Creek Kia.

This is the worst service center for Kia very unprofessional , messed up my new Kia that’s only a year old now it is leaking oil , and the service advisor Alex wouldn’t even listen to me as a customer, his response was they are not liable for it so now I’m stuck paying for a oil plan replacement . The reviews here are very bad for for the service and I don’t think they give a $**t either . I had to call Kia corporate to file a complaint on them Just know if they mess up on your car they will not fix anything .