Reviews
Write a reviewGreat experience
I recently went in to acquire about a new bigger vehicle. I had a few bumps in the road but the crew at Bob King Mazda was willing to help out with them in order to make the deal work. I am glad to say I was able to purchase my new 2016 Mazda CX-5 and have really enjoyed it. The vehicle surprises me everyday with all the new technology it has. Thank you to the Bob King Mazda for your help and the pleasant experience I had. Everyone there was very pleasant and happy to help even if they where not the salesperson I was dealing with and that is GREAT team work. Thank you Paul, manager of sales and the finance guys for all you did for me to obtain my new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new 2016 Mazda CX-5!! We are thrilled you had a wonderful experience here at Bob King Mazda in Winston Salem with us. We strive for excellent customer service and we continue to achieve it daily! Paul and the rest of the team will love to hear this feedback. We'll see you soon in your new Mazda! Respectfully, Bob King Mazda of Winston Salem
Very Good experience with Mazda 3 Purchase
I had a very good experience in purchasing a new Mazda 3 for my wife this past week. Very friendly and helpful faces all around. Everyone was very welcoming and really enjoyed their job. Just a slight missed opportunity that would have made a very good experience into a great one was the Nav GPS System install. During the test drive, I stated definitely needed that installed, since it was not a standard feature and was an extra $450-500 cost. After the paperwork was completed and I was reviewing the next day ( I was to pick up car later that week), I noticed the Nav GPS system was not listed in the pricing options. When I called, I was told by my salesman ‘”you did mention it, and it was my fault for not adding” but since it was not listed or installed that I could only add it later. This was my fault too for not checking or noticing the day of, but that was just a missed opportunity to turn this into an excellent experience, as it could have been updated in the paperwork or added on at no cost, but instead I would have to have another $450-$500 out of pocket, which our budget did not allow at the time. Very slight quibble which would not deter me in coming back . Charles Hughes 02/15/16
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
On behalf us all of us at Bob King Mazda, I would like to thank you for sharing this review about our dealership! We will be sharing your feedback amongst our team. Enjoy your new Mazda 3 and please come visit us again soon! Respectfully, Bob King Mazda of Winston Salem
Great Experience compared to others
We went in there with low credit and they helped us in so many ways to make my dream of owning a car a reality
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Bob King Mazda of Winston Salem
2nd purchase and our dream team rocked once again!!
You guys are awesome. More like a bunch of ole buddies having fun. Thanks guys for yet another wonderful experience. Awesome job to Mason on that new car smell lol! Regards, Keith & Lisa
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Bob King Mazda. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Respectfully, Bob King Mazda of Winston Salem
So helpful and friendly
I had a great experience here. They helped me get the car i wanted for a great price. They were very helpful with the whole buying process. I would send my friends here to purchase their next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Bob King Mazda in Winston Salem. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Respectfully, Bob King Mazda of Winston Salem
Awesome
Great in all areas, was having a hard time, lost my car in a hit and run. They made sure I left with a good car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We couldn't be more thrilled that you had a great experience with us. Excellent customer service is what we strive for and we achieved that with you today, Safe travels and we look forward to seeing you again! Respectfully, Bob King Mazda of Winston Salem
Great service!
Had great expirrnce one again this is my second car purchase and it was great as always I recommend this dealership to anyone especially if your looking for great deals and an even better customer expirrnce
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad that the Bob King Mazda team was able to address your purchasing needs and to place you in a vehicle that met your specifications. We appreciate you choosing Bob King Mazda as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new vehicle! Please come back and see us again soon! Sincerely, Bob King Mazda of Winston Salem
This dealership rocks!
We purchased a Mazda 3 from Mason Monk along with the staff....Amanda, Johnny, and Rick........Wow you guys are awesome. Best buying experience in a long time. Many Many Thanks!! Keith & Lisa
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Didn't wanna leave Johnny out. It took him out in the review. Thanks again!!
Congratulations on your new Mazda 3! Thank you for taking the time to write about your experience. It is wonderful to hear that Mason, Amanda and the rest of the Bob King Mazda team were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Welcome to the Bob King Mazda family! Respectfully, Bob King Mazda of Winston Salem
Excellent experience
I recently traded my Mazda 3 and upgraded to a Mazda 6. Brett and the staff at Bob King made this experience fast and easy. Brett was very easy to work with and listened to the thing I wanted and made it work. Thank you for this great experience, my family and I love our new Mazda 6
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with Bob King Mazda and Brett. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Mazda 6. Brett and the team will be thrilled to hear your feedback! Welcome to the Bob King Mazda family! Respectfully, Bob King Mazda of Winston Salem
Awesome Service
I bought a Chevrolet Malibu. Great. Service and quick! I had a great Sales Person, Lesli Johnson. It only took two hours to complete everything!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience with Bob King Mazda and Lesli. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We hope you're enjoying your Chevrolet Malibu and welcome to the Bob King Mazda family! Respectfully, Bob King Mazda of Winston Salem