Reviews
Write a review5 stars
today august 16-11 am app oil change-tire rotation 2022 toyota 4runner done at 12 maintenance complete. it don't get any better that. thanks to LEE TOM VINNY & THE TECK!!!
5 stars
today august 16-11 am app oil change-tire rotation 2022 toyota 4runner done at 12 maintenance complete. it don't get any better that. thanks to LEE TOM VINNY & THE TECK!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Exemplary service at a great facility!
Understood the problem, courteously gave honest advice and offered alternatives. The staff are knowledgeable, do their best to accommodate and I have never been misled.
Exemplary service at a great facility!
Understood the problem, courteously gave honest advice and offered alternatives. The staff are knowledgeable, do their best to accommodate and I have never been misled.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Tom Clegg, Service Manager, cleggie3@hotmail.com, 304.232.1880
Cars.com
Cooperation from the Maintenance Department. The Service Manager, TOM Clegg, is consistently helpful with any & all questions. Your sales staff are friendly & not pushy.
Cars.com
Cooperation from the Maintenance Department. The Service Manager, TOM Clegg, is consistently helpful with any & all questions. Your sales staff are friendly & not pushy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Tom Clegg, Service Manager, cleggie3@hotmail.com, 304.232.1880
Customers are their Priority
Mike took the challenge to find me the vehicle I wanted that no other dealership cared to try or offer.
Customers are their Priority
Mike took the challenge to find me the vehicle I wanted that no other dealership cared to try or offer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Vinny Costain, General Manager - 304.232.1880
nice service, clean facility.
Service people were very pleasant and helpful. Waiting area was clean and nice. I was informed about my van at a reasonable time.
nice service, clean facility.
Service people were very pleasant and helpful. Waiting area was clean and nice. I was informed about my van at a reasonable time.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Tom Clegg, Service Manager, cleggie3@hotmail.com, 304.232.1880
Great service
It was quick and very well done. They are very thorough and can answer all your questions. Very helpful and polite.
Great service
It was quick and very well done. They are very thorough and can answer all your questions. Very helpful and polite.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Tom Clegg, Service Manager, cleggie3@hotmail.com, 304.232.1880
Sales
Excellent Sales Person--Darnell Foster--He was patient with me as far as explaining Tech Stuff. At 73, I am not all that versed in all the bells and whistles of the new cars.
Sales
Excellent Sales Person--Darnell Foster--He was patient with me as far as explaining Tech Stuff. At 73, I am not all that versed in all the bells and whistles of the new cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Vinny Costain, General Manager - 304.232.1880
Great service
The counter workers are helpful and courteous. The waiting area is clean and comfortable. The check out process is quick.
Great service
The counter workers are helpful and courteous. The waiting area is clean and comfortable. The check out process is quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Vinny Costain, General Manager - 304.232.1880
customer service
always mindful of my time and really do strive to make servicing easy and fast without taking shortcuts. Will 100% be my service dept of choice. Sales staff also wonderful
customer service
always mindful of my time and really do strive to make servicing easy and fast without taking shortcuts. Will 100% be my service dept of choice. Sales staff also wonderful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Vinny Costain, General Manager - 304.232.1880
10000 Mile Service
The ease of getting me scheduled for the appointment and the professionalism by Tom Clegg. Getting in and out with quality Service.
10000 Mile Service
The ease of getting me scheduled for the appointment and the professionalism by Tom Clegg. Getting in and out with quality Service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words, Patrick. We look forward to seeing you again in the future! Sincerely, Tom Clegg, Service Manager, cleggie3@hotmail.com, 304.232.1880