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Mercedes-Benz of Owings Mills

(2,552 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (888) 828-8548 (888) 828-8548
Used (877) 887-7444 (877) 887-7444
Service (877) 884-5656 (877) 884-5656

Inventory

See all 221 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2014.
Welcome to Mercedes-Benz of Owings Mills website where you can browse our entire inventory of new Mercedes-Benz vehicles and used cars at our Baltimore County region dealership. Come visit us to test drive a vehicle speak to one of our experts or discuss Mercedes-Benz financing options. You can also call us at our number above. Mercedes-Benz of Owings Mills provides quality vehicles from Mercedes-Benz to the Randallstown Woodstock Westminster and New Windsor area. Our large selection ensures that we have a vehicle for everyone no matter what it is you're looking for.

Service center

Phone number (877) 884-5656

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,552 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Owings Mills from DealerRater.

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Extremely professional!

Extremely professional! The team went above and beyond to help every step of the way, even after the puchase!

Extremely professional!

Extremely professional! The team went above and beyond to help every step of the way, even after the puchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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thank yu 🙌🏾🙌🏾 shes the best ever is not the only her

thank yu 🙌🏾🙌🏾 shes the best ever is not the only her job but she knows how to give yu confidence God bless her

thank yu 🙌🏾🙌🏾 shes the best ever is not the only her

thank yu 🙌🏾🙌🏾 shes the best ever is not the only her job but she knows how to give yu confidence God bless her

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Andy at the team at Owings Mills Mercedes went above and

Andy at the team at Owings Mills Mercedes went above and beyond to quickly and professionally help me secure the car I was seeking. Through multiple conversations, Andy’s approach was thoughtful, insightful, helpful and enjoyable. And when logistical complications came up, Andy and his team pushed through to help me get what I was looking for in advance of when I thought it might be possible. Can’t say enough about Andy!

Andy at the team at Owings Mills Mercedes went above and

Andy at the team at Owings Mills Mercedes went above and beyond to quickly and professionally help me secure the car I was seeking. Through multiple conversations, Andy’s approach was thoughtful, insightful, helpful and enjoyable. And when logistical complications came up, Andy and his team pushed through to help me get what I was looking for in advance of when I thought it might be possible. Can’t say enough about Andy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Jon, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an outstanding experience at Mercedes-Benz of

I had an outstanding experience at Mercedes-Benz of Owings Mills, thanks to the exceptional service provided by Service Advisor Patricia Doelle. Patricia is incredibly dedicated, going above and beyond to ensure every customer’s needs and expectations are not only met but exceeded. Her professionalism and commitment to excellence truly make a difference, and I’m confident that anyone who works with her will be thrilled with the care their vehicle receives. I sincerely hope Mercedes-Benz of Owings Mills recognizes her hard work with a well-deserved promotion or special acknowledgment—she’s truly a gem!

I had an outstanding experience at Mercedes-Benz of

I had an outstanding experience at Mercedes-Benz of Owings Mills, thanks to the exceptional service provided by Service Advisor Patricia Doelle. Patricia is incredibly dedicated, going above and beyond to ensure every customer’s needs and expectations are not only met but exceeded. Her professionalism and commitment to excellence truly make a difference, and I’m confident that anyone who works with her will be thrilled with the care their vehicle receives. I sincerely hope Mercedes-Benz of Owings Mills recognizes her hard work with a well-deserved promotion or special acknowledgment—she’s truly a gem!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Owings Mills!

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I had a great experience working with Christene Marshall

I had a great experience working with Christene Marshall , she was very knowledgeable and friendly and generally interested in helping me find the right car!!!

I had a great experience working with Christene Marshall

I had a great experience working with Christene Marshall , she was very knowledgeable and friendly and generally interested in helping me find the right car!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Professional, straightforward, easy to conclude purchase

Professional, straightforward, easy to conclude purchase and at the highest possible level especially in terms of quality and service.

Professional, straightforward, easy to conclude purchase

Professional, straightforward, easy to conclude purchase and at the highest possible level especially in terms of quality and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Steven, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Yesterday, I purchased my second vehicle from Dennis, and

Yesterday, I purchased my second vehicle from Dennis, and once again, he proved why he’s one of the best! He was patient, professional, and made my car-buying experience fast and easy. His communication is excellent. He kept me informed every step of the way. I truly appreciate his dedication and customer care. If you’re looking for a smooth and stress-free car purchase, Dennis is the one to see!

Yesterday, I purchased my second vehicle from Dennis, and

Yesterday, I purchased my second vehicle from Dennis, and once again, he proved why he’s one of the best! He was patient, professional, and made my car-buying experience fast and easy. His communication is excellent. He kept me informed every step of the way. I truly appreciate his dedication and customer care. If you’re looking for a smooth and stress-free car purchase, Dennis is the one to see!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Great customer Service!

Great customer Service! Timely transfer of car. Available to help with all that I needed.

Great customer Service!

Great customer Service! Timely transfer of car. Available to help with all that I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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We have been customers for 20 plus years and have not had

We have been customers for 20 plus years and have not had a reason to go elsewhere. Thank you for your seamless support and service. Elliott Bourne has been our sales person for a number of years and we appreciate his attention to detail

We have been customers for 20 plus years and have not had

We have been customers for 20 plus years and have not had a reason to go elsewhere. Thank you for your seamless support and service. Elliott Bourne has been our sales person for a number of years and we appreciate his attention to detail

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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Elliott was patience with my needs and understood what

Elliott was patience with my needs and understood what needed. With this upgrade I was truly satisfied. Thanks Elliott for your professionalism.

Elliott was patience with my needs and understood what

Elliott was patience with my needs and understood what needed. With this upgrade I was truly satisfied. Thanks Elliott for your professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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