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Heritage Toyota Owings Mills

(1,490 reviews)
Visit Heritage Toyota Owings Mills
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 5 awards
2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (866) 472-0851 (866) 472-0851
Used (866) 456-7917 (866) 456-7917
Service (855) 221-5743 (855) 221-5743

Inventory

See all 378 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2014.
Heritage Toyota Owings Mills is not just your Toyota dealership serving Baltimore we also provide a full line of services dedicated to our Maryland customers. From Toyota car repairs performed by expert mechanics to OEM Toyota auto parts and accessories to car loans and lease plans Heritage Toyota Owings Mills is the smart choice for your automotive needs. If you are looking for used cars serving Baltimore car repair close to Baltimore a car loan serving Baltimore or an auto body shop convenient to Baltimore Heritage Toyota Owings Mills is here to serve all your auto needs.
Get the car you've been dreaming of at Heritage Toyota Owings Mills

Service center

Phone number (855) 221-5743

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Toyota Owings Mills from DealerRater.

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Mr. King was professional and personable. He was

Mr. King was professional and personable. He was knowledgeable about the car and explained everything thoroughly! Mr. Holliday (GM) joined the conversation at the right time in order to get us into our new (to us) car! We are looking forward to be back in the Toyota family!

Mr. King was professional and personable. He was

Mr. King was professional and personable. He was knowledgeable about the car and explained everything thoroughly! Mr. Holliday (GM) joined the conversation at the right time in order to get us into our new (to us) car! We are looking forward to be back in the Toyota family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kelly, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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April was very attentive, easy to talk to, fun to

April was very attentive, easy to talk to, fun to interact with and made the process simple.

April was very attentive, easy to talk to, fun to

April was very attentive, easy to talk to, fun to interact with and made the process simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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William Butler helped me out from start to finish with my

William Butler helped me out from start to finish with my purchase today 9/23/25. I’m truly grateful for his patience and customer service.

William Butler helped me out from start to finish with my

William Butler helped me out from start to finish with my purchase today 9/23/25. I’m truly grateful for his patience and customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Kristen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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April Crometry is awesome.

April Crometry is awesome. She is friendly, professional and easy to deal with. Highly recommend her.

April Crometry is awesome.

April Crometry is awesome. She is friendly, professional and easy to deal with. Highly recommend her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

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Larry went above and beyond to make my Jeep Gladiator

Larry went above and beyond to make my Jeep Gladiator dreams come true! As a first time car buyer, having a dealer that understands my financial needs is SUPER important. Larry and his sidekick in the back helped me walk away with the vehicle i needed and i will continue to go through Larry for future vehicles because of this GREAT experience!

Larry went above and beyond to make my Jeep Gladiator

Larry went above and beyond to make my Jeep Gladiator dreams come true! As a first time car buyer, having a dealer that understands my financial needs is SUPER important. Larry and his sidekick in the back helped me walk away with the vehicle i needed and i will continue to go through Larry for future vehicles because of this GREAT experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

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They got me a new car fast and helped me get it at a

They got me a new car fast and helped me get it at a reasonable price

They got me a new car fast and helped me get it at a

They got me a new car fast and helped me get it at a reasonable price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I have to say Heritage Toyota Owings Mills.

I have to say Heritage Toyota Owings Mills. Is warm, friendly and inviting towards customers.

I have to say Heritage Toyota Owings Mills.

I have to say Heritage Toyota Owings Mills. Is warm, friendly and inviting towards customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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April was great to work with on our new purchase.

April was great to work with on our new purchase. Straightforward and efficient. Would recommend her for anyone looking for a new car.

April was great to work with on our new purchase.

April was great to work with on our new purchase. Straightforward and efficient. Would recommend her for anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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April C.

April C. was great! Very helpful! Heritage had just the vehicle we were looking for. We love Toyota.

April C.

April C. was great! Very helpful! Heritage had just the vehicle we were looking for. We love Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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We worked with Evon to locate a rare gem at the time, a

We worked with Evon to locate a rare gem at the time, a 2025 Grand Highlander Platinum Max. He was able to locate one, just what we wanted and set us up to take delivery the following week. On delivery day, William Butler walked us through the car, its features and get the car home quickly. It was a pleasure working with Evon and William. Highly recommend!

We worked with Evon to locate a rare gem at the time, a

We worked with Evon to locate a rare gem at the time, a 2025 Grand Highlander Platinum Max. He was able to locate one, just what we wanted and set us up to take delivery the following week. On delivery day, William Butler walked us through the car, its features and get the car home quickly. It was a pleasure working with Evon and William. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sean, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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