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Acura of Salem

(754 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–5:30pm
Tuesday 8:00am–8:00pm 7:30am–5:30pm
Wednesday 8:00am–8:00pm 7:30am–5:30pm
Thursday 8:00am–8:00pm 7:30am–5:30pm
Friday 8:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award

Reviews

(754 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Salem from DealerRater.

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Fast, friendly, accurate service.

Fast, friendly, accurate service. The only complaint I have is the required 15 words for a review.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Acura of Salem!

Friendly, thorough, efficient service!

Friendly, thorough, efficient service! Worth the drive over from Redmond. Special shout out to Kevin for being the master orchestrator!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Acura of Salem!

Always friendly and fast service.

Always friendly and fast service. Staff are always very welcoming and explain services provided very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Acura of Salem!

Fantastic support by Cindy PATTERSOn , Jeff and Mr Down

Fantastic support by Cindy PATTERSOn , Jeff and Mr Down Under (Crocodile Dundee). . They made the process seamless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

They are quite fantastic and supportive! Thank you for choosing Acura of Salem!

We walked away from the car but they found our magic

We walked away from the car but they found our magic number and came through

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We do our best to make every deal a reality. Thank you for choosing Acura of Salem!

Kevin is smart professional and takes good care of me in

Kevin is smart professional and takes good care of me in my car I have wonderful service at ACURA of Salem

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We do our best to keep every interaction wonderful! Thank you for choosing Acura of Salem!

As usual service was flawless.

As usual service was flawless. All tasks were completed on schedule and for a reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Acura of Salem!

Always attentive and helpful.

Always attentive and helpful. We service two cars (Mercedes and Acura) and I cannot remember when we had to wait for along time. If otherwise, they are quick to put us in a loaner; even if for a day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this kind review. Thank you for choosing Acura of Salem!

No hassle, no pressure, all positive.

No hassle, no pressure, all positive. Really enjoyed my buying experience here compared to some of the other dealers located in Oregon. Abel was the person who helped me find the right vehicle for me. (It was an Integra!) Super happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Enjoy your new vehicle! Thank you for choosing Acura of Salem!

Extremely helpful service department.

Extremely helpful service department. Always tip top!! Never overselling but always informative. The best I’ve experienced in my 50 years as a car owner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Acura of Salem!