Reviews
Write a reviewI have owned Porsches for more than 25 years.
I have owned Porsches for more than 25 years. NO ONE should take their car here for service! I don’t say this lightly, they are liars and crooks. . .I brought my car in for general service and was told it needed a lot of work which I trusted them and did exactly as they advised. Less than 50 miles / 30 days later, an issue from the work they did arose. After being told one thing originally, the next day, the issue changed and they charged me again to fix the issue they created. . .This is after keeping my car for two weeks. John Kuhlman in service should not have a job. DO NOT GO TO FRED LAVERY FOR SERVICE OF YOUR PORSCHE!
I have owned Porsches for more than 25 years.
I have owned Porsches for more than 25 years. NO ONE should take their car here for service! I don’t say this lightly, they are liars and crooks. . .I brought my car in for general service and was told it needed a lot of work which I trusted them and did exactly as they advised. Less than 50 miles / 30 days later, an issue from the work they did arose. After being told one thing originally, the next day, the issue changed and they charged me again to fix the issue they created. . .This is after keeping my car for two weeks. John Kuhlman in service should not have a job. DO NOT GO TO FRED LAVERY FOR SERVICE OF YOUR PORSCHE!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Ali Jaber was my salesman.
Ali Jaber was my salesman. He made the process easy and fast. Ali courteous, helpful, and the nicest salesman I've ever worked with. He treated me like I was buying a high end Porsche. I love my Audi and plan on buying from Ali in 2023.
Ali Jaber was my salesman.
Ali Jaber was my salesman. He made the process easy and fast. Ali courteous, helpful, and the nicest salesman I've ever worked with. He treated me like I was buying a high end Porsche. I love my Audi and plan on buying from Ali in 2023.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terrible service
They never can fix the problem on the first attempt. Service manager only interested in running the bill up!
Terrible service
They never can fix the problem on the first attempt. Service manager only interested in running the bill up!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
driven 911's for 25 yrs but only recently started...
driven 911's for 25 yrs but only recently started doing bus with lavery. great experience. professional, knowledgeable and friendly staff. eager to please. have nothing but wonderful things to say about entire dealership.
driven 911's for 25 yrs but only recently started...
driven 911's for 25 yrs but only recently started doing bus with lavery. great experience. professional, knowledgeable and friendly staff. eager to please. have nothing but wonderful things to say about entire dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place to buy a car- WORST SERVICE DEPT AROUND! -...
Great place to buy a car- WORST SERVICE DEPT AROUND! - They don't fix cars they break them. They ruined my leather seats and would not do anything about it. Spoke with every manager and they would not return my call until they received my bad survey to Porsche - got a call from SM Jay Tuttle only to say they make him follow up on bad surveys but there was nothing he could do. After purchasing a $ 50k+ A6 & over $ 5k in service on my boxter they have lost a customer and now make it my goal to tell all friends and business associates to avoid Fred Lavery - the funny part is that many I talk to have already formed there own bad opinion of Fred Lavery Service Dept.
Great place to buy a car- WORST SERVICE DEPT AROUND! -...
Great place to buy a car- WORST SERVICE DEPT AROUND! - They don't fix cars they break them. They ruined my leather seats and would not do anything about it. Spoke with every manager and they would not return my call until they received my bad survey to Porsche - got a call from SM Jay Tuttle only to say they make him follow up on bad surveys but there was nothing he could do. After purchasing a $ 50k+ A6 & over $ 5k in service on my boxter they have lost a customer and now make it my goal to tell all friends and business associates to avoid Fred Lavery - the funny part is that many I talk to have already formed there own bad opinion of Fred Lavery Service Dept.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Plain and Simple,...the Service Department cares. They...
Plain and Simple,...the Service Department cares. They went as far as pulling up "ALL" records of recalls and even talked to Porsche of North America on my behalf to keep my costs as low as possible. Lastly, they are "ALWAYS" very informative about preventive maintenance on my vehicle along with being very patient with all inspections to be at times 99.9% accurate with the proper diagnosis and solution.
Plain and Simple,...the Service Department cares. They...
Plain and Simple,...the Service Department cares. They went as far as pulling up "ALL" records of recalls and even talked to Porsche of North America on my behalf to keep my costs as low as possible. Lastly, they are "ALWAYS" very informative about preventive maintenance on my vehicle along with being very patient with all inspections to be at times 99.9% accurate with the proper diagnosis and solution.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
if you want to be ripped off go to lavery. the "full...
if you want to be ripped off go to lavery. the "full bumper to bumper warrenty" that i was told covers everything covers very little. the issues they stated would be "taken care of" never were. if you want your money taken go to Lavery. the sales person and service manager who promised my concerns would be taken care of bascially washed their hands of my problems shortly after my purchase. i get better service from my ford and caddy dealerships. i will never buy another porsche. and to top it off after a year of ownership on my cop c4s i find out that the entire side of the car has been repainted. from what i am told this car never should have been a cpo porsche.
if you want to be ripped off go to lavery. the "full...
if you want to be ripped off go to lavery. the "full bumper to bumper warrenty" that i was told covers everything covers very little. the issues they stated would be "taken care of" never were. if you want your money taken go to Lavery. the sales person and service manager who promised my concerns would be taken care of bascially washed their hands of my problems shortly after my purchase. i get better service from my ford and caddy dealerships. i will never buy another porsche. and to top it off after a year of ownership on my cop c4s i find out that the entire side of the car has been repainted. from what i am told this car never should have been a cpo porsche.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car