Reviews
very pleased
didn't know i was going to be driving a new car home that day. very nice dealership. made me an offer i couldn't refuse. my salesman bob meyers was super. i would definetly return for my next purchase. would recommend coastal nissan to anyone in need of a nissan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you dianemcconnell8 for taking the time to review us! We are so glad that Bob was able to provide you with a great experience here. We hope you are enjoying your new vehicle as well!
Failed to change oil!
My husband scheduled an oil change and a battery check. The battery was replaced but the oil was not changed resulting in the need for an additional appointment.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
BRRNOW, we apologize for the mistake and I believe Geoff took care of the service already. If that is true, could you let me know? Thank you!
extremely easy new car buying experience
exceptional value, very professional and extremely friendly. everybody connected with my new car buying experience was extremely helpful and patient with all of my questions !!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you kf2583 for your review! We are happy to know that you had an extremely easy car buying experience with us. Enjoy your new car!
Excellent
Mike is very professional and personal. It took an hour and 15 minutes at the car came out clean and everything handled perfectly thank you so much for excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Jeannie for your review! We are so glad you had an excellent experience with Mike. See you next time!
Consistant Excellence
Since we purchased our Murano, Geoff and Mike have been there whenever I had a question concerning service or a problem that I ran into with the vehicle. The majority of the time my problems were a simple fix Geoff or Mike could take without having to take car to the service area. When the scheduled service was done they have always been there and explained what service was done and kept me informed of recalls (when there was one, before Nissan notified me). Geoff, Mike Thanks for personalized attention and leading an excellent service center.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Robin for taking the time to review our service department! We are so glad that you continue to have a great experience with Geoff and Mike. It's great to know that they are giving you that personalized attention that we strive for with all of our customers. Thank you!
Found our new favorite dealership
Shawn Bilton made our experience purchasing a 2013 Rogue painless and hassle free. My wife initiated contact via email, and Shawn followed up immediately. We had searched for similar cars, and Shawn was able to give us the best price. He was friendly and courteous but not at all pushy like I'm used to when purchasing a vehicle. I was able to get a fair price without spending days going back and forth. When I arrived, Shawn had all the vehicle history ready for me and had already talked with his sales manager to get us a great price. The finance process was a breeze as well thanks to Ben Dameron. My daughter loves the car and my wife and I both agree our next vehicle will be from Coastal as well. If you live anywhere in Horry or Georgetown County, it's worth the drive to Pawleys Island to visit these folks. Almost forgot to mention that they offer 3 years free oil changes and tire rotation with used vehicle purchase as well. Thanks Shawn!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Darin B. for your helpful review! We are so thrilled that your family had a great experience with us and we are glad that Shawn was able to help you out with your Rogue! We hope your daughter enjoys her Rogue and we look forward to helping you out in the future!
Great buying experience
Shawn was very helpful, informative and profession. In addition, he was attentive and responsive to my email inquires. The buying experience was much easier for me because of the use of email contacts.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Kris Frost for your review! We are glad that you had a great buying experience with Shawn and we hope you enjoy your vehicle!
Outstanding experience. Very pleasant and professional!
We had a fantastic experience. All of the folks at Coastal Nissan were super helpful and personable. I was introduced to the service department and shown how to schedule upcoming service visits by our awesome salesperson Brandon Brown. He answered all of our questions and gave us an awesome deal as well. I will definitely be back here when I need to purchase another car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks SGLENN25 for your review! We are so glad that Brandon was super helpful in assisting you with your purchase! Enjoy your new car!
Always a great service department.
They at fantastic to work with servicing our Infiniti since there isn't a local dealer. We just wish they were an Infiniti dealer too!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you michaelcampbell for your review! We are so glad you use our service department to service your Infiniti and greatly appreciate your business!
Routine Service
This is only our second time that we have gone to Coastal Nissan for Service. On both occasions the service was thorough, prompt and left us feeling that we made a good decision when we purchased at the dealership. Hal and Kim Merkel
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks SEASONS07 for your review! We are thrilled that you have enjoyed both experiences with our service department. We appreciate your business!